Location:

Greenfield, Indiana, United States of America

Job ID:

R0059429

Date Posted:

2024-08-16

Company Name:

HITACHI ASTEMO INDIANA, INC.

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

No

Job Description:

Minimum Requirements (Education, Experience, and Skills):

• 4-year College Degree in Business Administration or related field of study
• Minimum of 5 years of related work experience
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to read, speak, write, and understand English in a professional manner

Preferred Education, Experience, and Skills 

• Experience managing third-party logistics operations and projects 

• Experience with the automotive industry, manufacturing, supply chain, or logistics
• Transportation Management System (TMS) and Enterprise Resource Planning (ERP) familiarity 

• Data analysis experience 

• Project management experience  

• Fluency in Spanish or Japanese  

Operations

• Utilize QCDD (Quality, Cost, Delivery, Development) to run operations
• Work with internal stakeholders to understand company needs
• Oversee daily transportation operations, including route planning, scheduling, execution, and approve/reject shipment bookings
• Collaborate with plants, freight forwarders, carriers, local shuttles, and warehouses to ensure timely and cost-effective deliveries
• Communicate any major changes to transit times
• Provide tracking information and expedite freight when needed
• Coordinate and file damaged freight claims
• Stay informed through market research (weather, political, surcharges, port delays, etc.) and inform internal stakeholders of impact

Reporting & Metrics

• Track and report container efficiencies, shipment updates, shipment exceptions, expedite and carrier performance reports
• Provide weekly tracking and shipment exceptions updates to stakeholders
• Track Key Performance Indicators (KPI)
• Create Quarterly Business Review for stakeholder and upper management review

• Process month-end accrual report
• Assist with annual budget planning

Compliance

• Ensure compliance with all local, state and federal laws and regulations within area of responsibility  
• Ensure compliance with warehouses, transportation-related administrative policies, safety rules, and industry standards
• Evaluate risk and compliance for all transportation regulations
• Uphold Custom and Trade Partnership Against Terrorism (CTPAT) status
• Abide by all internal compliance requirements

Audit & Payment

• Process payments for service providers and transportation carriers
• Code all payments for accounting purposes
• Address any invoicing or payment issue for service providers and transportation carriers

Maintain and Development

• Negotiate and secure contracts new contracts or amend existing with third-party logistics providers
• Manage the overall relationships and service level agreements with our third-party logistics providers
• Utilize data to identify gaps and implement corrections
• Provide stakeholders with solutions to maximize route and container efficiencies, and cost savings
• Engage with other Hitachi Astemo sites to create synergies and ensure best practices are utilized for Hitachi Astemo Indiana, Inc.
• Analyze technology, resource needs and current industry software to ensure work efficiency

Skills and Abilities:

• Ability to maintain strict confidentiality and function with a high degree of honesty and integrity
• Excellent analytical and problem-solving skills, high level of accuracy and attention to detail
• Must be process oriented and have the demonstrated ability to accurately process and analyze purchase cost data
• Provides timely, regular communication to peers and management concerning job-related issues.
• Prioritize tasks while meeting deadlines to maintain high level of effectiveness working independently or with team
• Utilize effective time, project management and negotiation skills
• Prioritize tasks while meeting deadlines and to maintain high level of effectiveness working independently or with teams
• Provides timely, regular communication to peers and management concerning job-related issues
• Utilize effective written and verbal communication and interaction skills with all levels or organization as needed

Essential to Job Functions – Physical and/or Mental Restrictions:

• Ability to work for long periods of time while sitting
• Visual ability to work accurately with detailed information and a computer screen
• Duties require support beyond regular working hours to ensure logistics compliance

Work Environment – Travel, Noise, Smells, Quiet, Indoors or Outdoors, etc.

• Requires up to 20% travel
• Factory Setting with Noise and/or open office setting

Equipment Used

• Various office equipment as need for work functions
• Company provided laptop

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

At Astemo, we’re challenging the status quo with the power of diversity, inclusion, and collaboration.  Our goal is to build an inclusive work environment that celebrates the differences of our employees.  We want to ensure that every employee feels valued, respected and empowered.  We don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.  Astemo is proud to be an equal opportunity employer.

If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to [email protected] when applying for the position.