Job Classification:

Sales - Sales

This role is responsible for partnering with Sales Support Manager to lead a team of Sales Support Associates who provide sales-cycle and administrative support to assigned account management and sales team members for life, disability, supplemental health and Medical Stop Loss group insurance customers for both NAO and Premier.
This role requires a comprehensive knowledge of the prospect and customer base, producer relationships, key contacts, products offered and must develop a proficiency with relevant Prudential systems and software. Specific responsibilities include:
• Manage a team of 4-5 Sales Assistants.
• Responsible for staff supervision and development, training, special projects, reporting, updating job aids/SOPs and ad hoc requests.
• Foster employee development and engagement; build skills and capabilities for greater organizational impact.
• A solid understanding of compliance policies and procedures and familiarity with products, services, administration systems and distribution methodology are required.
• Work with internal partners to continually improve processes and service we provide to our customers.
• Partner with SSA Manager to ensure consistency of processes and support across the broader Client Relationship Management and Sales teams.
• Ensure that the team handles all proposals timely and accurately, and that they are successfully supporting the Sales and Account teams to ensure best possible sales and customer persistency outcomes.
• Serve as a resource to the team for any escalated issues, ensuring prompt resolution.
• A solid understanding of broker systems and designated Inbox process. Work with the strategic partner team to help resolve any specific broker proposal system issues.

What you’ll need to succeed:
• Strong interpersonal skills, clear communication skills, team orientation, and the ability to work with business partners across the organization.
• Attention to detail and ability to deliver accurate, high-quality work within defined timelines. Ability to multi-task and work independently.
• Leadership experience desired.
• Bachelor’s degree or equivalent work experience required.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $83,500.00 to $129,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.