Project Role : Technology Consulting Practitioner
Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself.
Must have skills : Salesforce Service Cloud
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Technology Consulting Practitioner, you will be responsible for advising, leading, and working on high impact activities within the systems development lifecycle. You will also provide advisory work for the IT function itself. Your typical day will involve providing guidance and expertise in technology consulting, collaborating with cross-functional teams, and delivering solutions to meet client requirements. Roles & Responsibilities: - Expected to be a SME with deep knowledge and experience. - Should have Influencing and Advisory skills. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Collaborate with clients to understand their business needs and provide technology consulting expertise. - Lead and manage projects, ensuring timely delivery and high-quality solutions. - Provide guidance and mentorship to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud. - Strong understanding of Salesforce Service Cloud and its functionalities. - Experience in implementing and customizing Salesforce Service Cloud solutions. - Knowledge of Salesforce Lightning and Apex programming language. - Experience in integrating Salesforce Service Cloud with other systems. - Good To Have Skills: Experience with Salesforce Sales Cloud and Marketing Cloud. - Familiarity with Salesforce certifications such as Salesforce Certified Service Cloud Consultant. - Experience in designing and implementing Salesforce Service Cloud data models. Additional Information: - The candidate should have a minimum of 15 years of experience in Salesforce Service Cloud. - This position is based at our Mumbai office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.