Posted:
3/23/2026, 3:33:20 AM
Location(s):
Salem, Massachusetts, United States ⋅ Massachusetts, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Under the general direction of the Retail Manager, responsible for various duties relating to the preparing, serving, and cleaning of our coffee shop and cafeteria. • Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards. • Accurately operate a register/POS and handle cash and credit card transactions. • Greet and assist customers while anticipating their needs. • Prepare and serve coffees, teas, specialty beverages per brand standards. • Prepares and serve food items in line with location standards. • Count, organize and balance cash drawer, fill out the cashier slip and make deposits. • Adheres to Salem Hospitals cash handling policies and procedures. • Set up and breakdown coffee bar, stations or store including cleaning and sanitizing. • Maintain clean and sanitary work area. • Stock beverage coolers, grab-and-go items, service ware and condiments. • Follow health, safety, and sanitation guidelines for all products. • Assists cafeteria operations. • Attends in-service meetings. • Performs other related duties as assigned.
Qualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $23.55/Hourly
Grade
2
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Website: https://www.massgeneralbrigham.org/
Headquarter Location: Somerville, Massachusetts, United States
Employee Count: 10001+
Year Founded: 1994
IPO Status: Private
Industries: Health Care ⋅ Home Health Care ⋅ Medical