Inbound Professional

Posted:
9/20/2024, 12:26:15 AM

Location(s):
Dublin, Leinster, Ireland ⋅ Leinster, Ireland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

DON’T BE IN THE DARK ABOUT YOUR CAREER…….

‘ARE YOU 'CUSTOMER FOCUSED & TEAM PLAYER'

WE LIKE THAT ABOUT YOU

Sandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862 and today employs some 40,000 people, working in approximately 160 countries. Our diverse solutions delivered by our highly qualified and proficient employees enhance our customers’ productivity, safety and their profitability.

We are now recruiting for an Inbound Specialist  - (P2) for a permanent role in our Dublin Office.

JOB PURPOSE

You manage and improve relationships with the suppliers in your portfolio and ensure agreed performance targets are met, including on-time delivery and lead-time accuracy. You proactively engage with suppliers to deliver improvement initiatives focused on availability and inventory reductions. You also conduct regular business review meetings and agree corrective actions if required. You ensure that the operational buying tasks are performed in a timely manner. End to end responsibility including PO placement, PO tracking from order to receipt, expediting urgent orders, resolving invoice discrepancies, data integrity maintenance and responding to sales region queries. You are also responsible for system parameter maintenance including lead-time, safety stock levels and classification. You improve availability and reduce lead-time through accurate and timely forecasting.

MAIN RESPONSIBILITIES

Key performance areas

  • Day to day management of operational buying activities and driving supplier performance for the respective supplier base with focus on parts availability and working capital.
  • Expectations focus on making and implementing sound business decisions based on available data.
  • High level of collaboration with internal stakeholders including: Sourcing, Engineering and Customer Service.

Key Activities

  • Manage and improve relationships with the suppliers in your portfolio
  • Ensure agreed performance targets are met including on-time delivery and lead-time accuracy
  • Proactively engage with suppliers to deliver improvement initiatives focused on availability and inventory reductions
  • Conduct regular business review meetings and agree corrective actions if required
  • Ensure that the operational buying tasks are performed in a timely manner. End to end responsibility including PO placement, PO tracking from order to receipt, expediting urgent orders, resolving invoice discrepancies, data integrity maintenance and responding to sales region queries.
  • Responsible for system parameter maintenance including lead-time, safety stock levels and classification. Improve availability and reduce lead-time through accurate and timely forecasting.
  • Design and implement inventory reduction initiatives such as Vendor Managed Inventory
  • Support supply chain improvement projects and work closely with other departments as needed.
  • Understand and improve customer experience by driving improvements in the order fulfilment rate.
  • Ensure that the supplier portfolio is optimized: eliminate dormant suppliers, rationalize the active supply base
  • Other tasks as required.

Your Profile

It is essential that the successful candidate will have a degree level or equivalent, ideally in a business or supply chain discipline. You have extensive experience in a related supply chain role and have strong knowledge of Logistics Systems and Supply Chain Management. You will also have a deep understanding of purchasing, planning and inventory control. Strong experience of supplier management and/or inventory planning is a must, as is strong knowledge of ERP systems and business management tools. You speak fluent English (another European language would be of benefit) and have the ability to travel within the region. General knowledge of Aftermarket business is an advantage.

What we offer:

  • 22 days annual leave
  • 4 Company Days
  • Defined Contribution Pension
  • VHI Health Insurance
  • Life & Disability Insurance
  • Health & Wellbeing Initiatives – gym membership, wellbeing seminars, bike to work scheme
  • Flexible start & Finish times

Parts & Services Logistics – Our Function and Culture

Logistics is an essential support arm for multiple divisions within Sandvik Mining and Rock Technology and manages 30 Warehouses (6 Hubs + 24 Satellites) in 17 distinct countries and 5 continents. Key to our central activity and role is providing proactive, worldwide, logistical expertise and timely delivery of essential after sales parts to our customers across the globe.

Based on the variety of functions performed in Parts & Services Logistics, there are numerous opportunities for career advancement in areas including; Warehousing, Order Management, Inventory Management, Freight, Supplier Management, Logistics Transformation and Supply Chain Information Systems. These key functions support the activities which collectively are providing and delivering the right product to the right customer at the right time.

Diversity, Inclusion & Sustainability

Sandvik has a developed belief in conducting our business in a sustainable and responsible manner, both for our employees and the environment; wherever in the world we operate.

Our high ethical standards determine our policy of putting Safety at a premium, acknowledging and respecting the communities and giving due consideration to the environment in the areas we operate.

These core values, to prioritise the safety and well-being of our employees, are the foundation of how we work today. We also recognise the importance on inter-personal relationships and how those based on honesty, respect and trust, enhance our working

lives and help each other’s growth and career development.

Equality of opportunity is fully supported and endorsed as an employer by Sandvik, while also welcoming the additional strength that diversity brings, by providing a work environment where everyone is included, treated fairly and with respect.

Location: Dublin, Ireland

Reporting to:  Purchasing Manager

How to apply? Interested in the challenge? Please apply directly at https://www.home.sandvik/career

Prior to this recruitment, we have already decided which advertising channels and marketing campaigns we wish to utilise, and we respectfully decline any contact from marketing or recruitment agencies regarding additional channels or campaigns.

The closing date for applications is 4th October 2024

Applicants must be eligible to work in the EU or hold a valid permit to work in the EU