Position Summary...

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll do...

About Team:
Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do:

• Own production incidents/issues and respond promptly to L1 pager issues 24 x 7.
• Monitor and troubleshoot system stability and performance impacting issues.
• Application support for a wide range of operational issues related to users or objects on the system
• Support critical SLAs in liaison with Control Room along with other operational teams.
• Work on low-medium priority tickets by partnering with engineering or users and escalate to L2 where appropriate.
• Apply standard procedures and use standard tools to build, test and deploy schema changes, assign roles to users and performance tuning enhancements.
• Adhere to change control process using Change Management platform eg., ServiceNow and Jira.
• Provide weekly report of completed Service Requests, Pages, Issues/Incidents 
• Review trends on issues and highlight areas of opportunity that need to be worked in joint between L1 and L2 resources.
• Work with distributed teams in a collaborative and productive manner
• Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
• You must be willing to be part of a team that supports 24x7 on rotation basis.

What you'll bring:

• Bachelor's Computer Science or related streams with 4 to 7 years’ experience in industry
• Good communication, interpersonal, analytical and problem solving skills.
• General knowledge of database or data warehouse concepts.
• Experience in managing Datawarehouse operations in GCP BigQuery and Teradata.
• Experience in GCP cloud environment.
• Experience in one or more scripting languages including Shell, Python and Perl.
• Understanding of Linux OS Commands, Network protocols and usage of system diagnostic tools.
• Good knowledge on Workflow scheduling tool Airflow, Concord and GitHub
• Ability to adhere to documented standards and processes and provide progress updates for assigned work or incidents.
• A self-motivated learner and builder with strong customer focus and obsession with quality.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, information systems, information technology, or related area

Primary Location...

Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India