Application Support Engineer

Posted:
11/21/2024, 10:02:42 PM

Location(s):
Maharashtra, India ⋅ Pune, Maharashtra, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SD-WAN Operations
Good to have skills : Fortinet FortiGate Firewall, Zscaler Architecture, Palo Alto Networks Firewalls
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will be responsible for ensuring the smooth operation of SD-WAN Operations. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and providing solutions to problems for your immediate team and across multiple teams. You will also contribute to key decisions and engage with multiple teams to ensure the efficient functioning of the systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Troubleshoot and resolve technical issues related to SD-WAN Operations. - Collaborate with cross-functional teams to ensure the smooth operation of critical business systems. - Contribute to key decisions and engage with multiple teams to ensure the efficient functioning of the systems. - Provide technical support and guidance to the team members. - Ensure adherence to best practices and standards in SD-WAN Operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cisco SD-WAN Operations. - Good To Have Skills: Experience with Cisco ISE,Zscaler, WLC. - Strong understanding of network protocols and technologies. - Experience in troubleshooting and resolving network issues. - Knowledge of routing and switching protocols. - Familiarity with network security principles and best practices. Additional Information: - The candidate should have a minimum of 5 years of experience in Cisco SD-WAN Operations. - This position is based at our Pune office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing