Operations Manager, RAB - Orange

Posted:
10/21/2024, 11:15:47 AM

Location(s):
Orange, New South Wales, Australia ⋅ New South Wales, Australia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

  • You are passionate about making the role your own
  • We support our people to do their best work
  • Together we can bring out the best in each other, and the Australian businesses we support
  • Located in Orange, NSW


See yourself in our team 

Our Regional and Agribusiness banking team (RAB) are passionately committed to supporting businesses across Australia and helping to build and enhance the financial well-being of our regional communities. With over 70 centres across the country, our team provides a comprehensive range of services to our diverse range of business customers throughout Regional Australia. We pride ourselves on putting our customers at the heart of everything we do and supporting the success of regional communities.
 

Do work that matters 

Your role will support the Central & Greater West NSW Leadership Team and is pivotal in supporting a team of Relationship & Agribusiness Executives so they can do what they do best which is to provide a premium service experience to our clients, proactively supporting them to be successful in their businesses.

You will play a key role in promoting a high performance culture and engage and develop our employees through effective on-boarding and other people initiatives. You will have shared responsibilities for compliance activities and the management of ongoing business expenses.  
 

More specifically, you will

  • Effectively and efficiently lead the performance of the business’ people and operational functions including on-boarding new staff, training, events and customer functions;
  • Assist in strategically implementing business continuity plans and general business plans to ensure that the business performs to the standards set;
  • Stay in sync with all operational business requirements and efficiently handle costs 
  • Passionately deliver extraordinary customer service in all internal dealings (including all analysis activities);
  • Conscientiously analyse and provide valuable reports to managers and assistance to all team members with general reporting;
  • Provide mentorship and assistance to all team members with general reporting. Turn a spotlight on the way we run expenses in our business to maximise profitable growth; 
  • Ensure compliance with regulatory requirements and the Group’s Occupational Health and Safety policies, all other internal Group policies and procedures, and any relevant external legislative requirements.
     

What are we looking for? 

We are a high performing team looking for a people person with a strong ability to develop and foster relations with a variety of stakeholders. Success will come to someone who is extremely organised, structured, punctual and goal-focused.

In addition, you will

  • Be an authority in promoting and fostering a strong teamwork philosophy and positive work environment;
  • Demonstrate strong oral and written communication skills; 
  • Demonstrate an understanding of reporting systems and processes; 
  • Tertiary related qualifications in a Business, or related discipline are desirable, but not essential.

If this sounds like you, apply now!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 03/11/2024

Commonwealth Bank Australia

Website: https://commbank.com.au/

Headquarter Location: Sydney, New South Wales, Australia

Employee Count: 10001+

Year Founded: 1911

Last Funding Type: Post-IPO Debt

Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Wealth Management