About Zingtree
Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences. Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT.
As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows. We are seeking a talented Full-Stack Engineer to join our team. In this role, you will contribute across our entire stack, from API and database design to the user interface. You will be a key player in developing several major new features that deliver exceptional value to our customers.
Zingtree Mission
Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks.
Zingtree Vision
Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable.
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