Project Role : Integration Engineer
Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
Must have skills : ServiceNow IT Operations Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Integration Engineer, a typical day involves engaging closely with clients to offer expert advice on business and system integration. This role requires understanding client needs thoroughly and translating them into practical business and technology solutions. The day includes leading discussions on transformation initiatives, mapping the customer journey, and designing functional and application solutions that align with business objectives. The Integration Engineer ensures that the technology implemented effectively supports the client s business requirements, fostering seamless integration and operational efficiency.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure integration solutions meet client expectations and project timelines.
- Assist in documenting integration processes and best practices to support knowledge sharing within the team.
- Support junior team members by providing guidance and sharing expertise to enhance their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management.
- Strong knowledge of integration methodologies and best practices within IT service management environments.
- Experience in designing and implementing system integration solutions that align with business processes.
- Ability to analyze complex business requirements and translate them into technical specifications.
- Familiarity with workflow automation and orchestration within IT operations platforms.
- Excellent problem-solving skills with a focus on delivering scalable and maintainable solutions.

Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow IT Operations Management.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.