Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Intake Discharge Specialist

Division/Program:

ABH Program

Starting Compensation:

20.00 - 20.80 USD Per Hour

Working Location:

Fresno, CA

Working Hours/Shift:

Monday-Friday 8AM - 5PM

Why Join Our Team? 

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package:
  • Employer-paid medical, dental, and vision coverage.
  • Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities:
  • On-the-job training with access to paid CEU opportunities.
  • Career development programs designed to help you grow.
  • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG:

• High School Diploma or equivalent required.
• Associate of Arts degree or technical/vocational/secretarial school diploma preferred.
• Two (2) years general secretarial experience in a medical or mental health setting preferred.
• Medical records experience preferred.
• Experience with billing/coordination systems preferred.
• Valid California Driver's License
• Bi-lingual in Spanish preferred 
  * Differential pay offered to bilingual staff

How you will make a difference:

• Collaborates with other departments and outside agencies to process client referrals and assist in completing the admission or discharge process.
• Provides front desk office support including phones, assisting clients and visitors, and managing office communications (email, fax, etc.)
• Assists in client census for TAY FSP client by maintaining various logs and tracking systems. Maintains current eligibility information for clients.
• Processes referrals, schedules appointments, initiates admission documentation, and other tasks for client intakes. Inputs and maintains client information in the appropriate county and internal systems. Coordinates with county workers and other community contacts when needed.
• Maintains tracking and data tools for programs across Central Star and SBHG including, but not limited to: Admit/Discharge register, referral tracking, program censuses, and program caseload.
• Interacts with participants, families, referral sources, outside agencies, and staff in a professional, efficient, and quality-focused manner.
• Maintains and sends out county required referral details log.
• Provides input to program leadership and Quality Assurance teams on ways to streamline program operations and maximize administrative efficiencies.

Division/Program Overview:

• Outpatient community-based program
• Serves clients (ages 16-24)
• Housing, Education, and Vocational Support
• Individual and family Counseling 
• Medication management and support services

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information:

[email protected]

In accordance with California law, the grade for this position is 20.20 - 30.30. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.