Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Hyper-V Server
Good to have skills : Vmware Virtualization Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting software issues, analyzing system logs, collaborating with cross-functional teams, and providing timely resolutions to ensure minimal disruption to business operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot software issues reported by end-users. - Analyze system logs to identify and diagnose technical problems. - Collaborate with cross-functional teams to resolve complex issues. - Provide timely resolutions to ensure minimal disruption to business operations. - Document and maintain knowledge base articles for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Hyper-V Server. - Good To Have Skills: Experience with Vmware Virtualization Administration. - Strong understanding of virtualization technologies and concepts. - Knowledge of server hardware and networking. - Experience in troubleshooting and resolving software and hardware issues. - Familiarity with ITIL processes and incident management. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Hyper-V Server. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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