JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world 

 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

 

 

 

What this opportunity involves: 

 

We are seeking expressions of interest from experienced concierge professionals to join our dynamic teams across various portfolios and business lines in Melbourne. These roles offer the opportunity to work within premium commercial properties, providing exceptional customer service and creating memorable experiences for tenants and visitors.

 

Multiple opportunities available across our Property Management, Workplace Experience and Facilities teams – Please apply to express your interest for these openings.  

 

An overview of the role:  

 

·       Deliver outstanding customer service to tenants, visitors, and building occupants

·       Manage reception duties including greeting visitors, answering inquiries, and directing guests

·       Coordinate building services such as maintenance requests, deliveries, and contractor access

·       Maintain accurate visitor logs and security protocols

·       Assist with event coordination and meeting room bookings

·       Provide local area information and concierge services to enhance the tenant experience

·       Support building management with administrative tasks as required

·       Ensure lobby and reception areas maintain a professional appearance

·       Handle emergency procedures and evacuations as directed

 

 

Sound like you?  This is what we’re looking for: 

·       Previous experience in customer service, hospitality, or concierge roles

·       Excellent communication and interpersonal skills

·       Strong organisational skills and attention to detail

·       Ability to multitask in a fast-paced environment

·       Proficiency in Microsoft Office Suite and willingness to learn property management systems

Benefits:

·       Great employee discounts off fitness, wellbeing & other renowned bands

·       18 weeks paid maternity leave

·       Private Health Insurance Discounts

·       Active Social Club

·       Employee assistant program

·       Novated Lease for EV cars

·       Paid time off for volunteer work

·       Career Opportunities with Australia's #1 Commercial Real Estate firm

·       Premium offices

 

 

What you can expect from us:  

 

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

 

Interested candidates, please apply following the link below quoting job reference number REQ460497

Location:

On-site –Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.