The IT Quality Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

• Contributes in process monitoring, documentation about findings and nonconformance items resolution before production. The role is responsible for the creation, maintenance and report of testing verification matrices and quality metrics.
• Conducts a limited variety of process monitoring, product evaluation and audit assignments.
• Documents findings.
• Prepares nonconformance reports.
• Tracks nonconformance items and ensures items are resolved before project moves to production.
• Creates and maintains testing verification matrices.
• Gathers, maintains and reports on quality metrics.
• Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
• Requires a good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Makes judgments based on practice and previous experience; evaluates options not covered by procedures.
• Has limited but direct impact on the business through the quality of the tasks/services provided; area of impact is limited to the job holder.
• Exchanges ideas and information in a concise and logical way; recognizes audience diversity.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2+  years of experience in automation testing with Hands on experience in Selenium, Java , Cucumber ,
• Exposure to both functional manual and automation testing preferable in banking and financial domain
• Create automation  test plans, test cases,  scenarios & ensuring quality assurance for software development projects in various stages & managing process control as per standards
• QA Experience in defining, designing & executing test cases
• Hands on experience  on functional Test Automation & hybrid, keyword-driven, data-driven, Behavior Driven automation frameworks.
• Hands on experience  level of programming and SQL skills e.g. Java/.NET, python, development in Linux environment (shell scripting)
• Stay abreast of latest Test Automation, Automation tools and frameworks and also, with new trends, Open Source, Continuous Integration & Continuous Development (CI & CD such as  Jenkins, UDeploy, BitBucket, JIRA, TeamCity, SonarCube) .
• Analyze test cases thoroughly to ensure adequate coverage of requirements.
  Develop, maintain, and execute automated test scripts for requirement/user story validation, integration, regression, performance and usability testing
• Good understanding of project management principles and familiarity in different development & testing methodologies. 
• Strong verbal and written communication skills with the ability to build and deliver powerful presentations to ensure QA vision is understood and implemented correctly. 
• Ability to work in a fast-paced, team-based environment with minimal supervision.
• Ability to organize and track overlapping tasks and assignments, with frequent priority changes.
• Good team player with the ability to lead, manage and work independently in a timely sensitive environment. 
• · Ability to coordinate with the stakeholders globally for testing activities.
• Experience in handling mission critical requirements at short notice particularly in the regulatory space.
• Experience in managing end to end project life cycle using industry standard methodologies.
• Handing end to end project lifecycle from requirements to testing & post production assistance
• Create, manage and own testing documentation in Confluence and JIRA project repositories.
• Track QA metrics, estimate work and generate reports for management reporting
• Well versed with Zephyr in Jira for managing test plans, environment specific test cycles and strategies for enterprise applications.

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Technology Quality

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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