We are looking for a Senior Product Manager to own and evolve our enterprise inventory management systems, ensuring M-KOPA can efficiently manage and scale our operations across Africa while maintaining operational excellence.

This role offers the opportunity to drive significant organizational value through the implementation and iteration of enterprise-grade inventory systems that support M-KOPA's mission of digital and financial inclusion. You'll work with talented cross-functional teams including engineers, finance professionals, warehouse operations managers, and business stakeholders across multiple countries to deliver solutions that scale with our rapid growth.

About Us

This position sits within our Acquisition Sales product group and is responsible for our enterprise inventory management systems and processes. You'll own our Microsoft Dynamics implementation while ensuring seamless integration with our other operational systems and maintaining business continuity as we scale.

We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem-solving. You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.

In this role, you would be responsible for:

• Owning the strategic direction and evolution of M-KOPA's inventory management systems

• Defining and implementing inventory control processes that deliver operational efficiency with accurate reporting and regulatory compliance

• Driving continuous improvement in our warehouse, supply chain, refurbishment and second life device capabilities

• Partnering with operational teams to maintain standard operating procedures for inventory management across all channels

• Working closely with finance teams to ensure accurate inventory valuation and reporting

• Owning complex feature areas including serial number tracking, reverse logistics, and repair management

• Leading system enhancement and optimization initiatives across multiple markets

• Driving change management initiatives in partnership with operational counterparts to ensure successful adoption of new capabilities

Your application should have evidence of/experience with:

• 5+ years of product management experience with enterprise inventory management systems

• Strong knowledge of Microsoft Dynamics 365 F&O or similar enterprise inventory systems

• Track record of successfully scaling inventory management solutions

• Experience managing inventory systems across multiple locations and channels

• Strong understanding of financial compliance requirements related to inventory management

• Experience with complex stock movement workflows

• Experience managing reverse logistics and repair tracking systems

• Proven ability to work with distributed teams across multiple countries

• Strong analytical skills with experience in data-driven decision making

• Experience with agile methodologies and cross-functional team leadership

This is a fully remote role, that would have expectations of travelling across our different markets and working within the following time zone (UTC -1 / UTC+3).

We are particularly interested in someone with experience with Microsoft Dynamics 365 or similar ERP systems and evidence of successful delivery of inventory management solutions while working in cross-functional team leadership.

Previous experience in financial services or fintech companies in emerging markets and experience with warehouse management systems and/or manufacturing execution systems is a plus.

If the above is of interest to you, please apply.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.