Upjohn Export B.V. sucursal Costa Rica

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via: 

Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and 
Partnership – Leveraging our collective expertise to connect people to products and services. 
 

Every day, we rise to the challenge to make a difference and here’s how the Accounts Receivable Senior Associate role will make an impact:

Is responsible for ensuring that payment amounts for customer programs and associated reporting are completed in accordance to customer agreements and follow established policies and procedures.  Work closely with internal and external customers, Sales, Sales Operations, Customer Relations, Government Reporting, and Finance Departments on a regular basis regarding matters that require reconciliation with customers. 

Perform job functions in accordance with all applicable Standard Operating Procedures (SOP), federal and state laws, Occupational Safety and Health Administration (OSHA) guidelines, health authority regulations, and departmental processes. 

Key responsibilities for this role include:

• Ensure all assigned duties are performed within the guidelines of Viatris's internal controls, policies, and procedures.

• Develop a solid understanding of customer policies and procedures relating to promotions, rebates, claims and adherence to Customer and/or State agreement’s verbiage.

• Read and interpret customer and/or state agreements to ensure payments are calculated accurately and contractually compliant.

• Proactively build in lead time to execute payments within compliance boundaries (due dates).

• Calculate Customer and/or State payments and prepare required reporting, utilizing various reporting and system tools.

• Review, analyze, and research customer deductions (short pays, promotions, rebates).

• Validate supporting documentation and determine deduction validity according to company policies.

• Process valid deductions accurately in the ERP system and follow up on invalid deductions to recover funds.

• Collaborate with Sales team to resolve promotional claims, rebates, and order issues.

• Partner with Cash Application to ensure proper matching of payments, remittances, and deduction codes.

• Support month-end closing activities, including aging review, reconciliation, and reporting.

• Communicate proactively with customers regarding disputes, documentation needs, or recovery efforts.

• Provide Management summary level sales and rebate data along with payment requests. 

• Provide detailed information to Government Reporting as needed. 

• Record, track and monitor status of customer payments and respond to customer inquiries on payment status.  Ensure the accuracy and integrity of information used in calculations and reporting.

• Support larger, more complex customer accounts. Reconcile payment variances and trends to resolve customer issues, including collection of customer deductions.

• Leads and/or participates in special projects as assigned. Train new employees as needed.

• Perform other duties as assigned.

The minimum qualifications for this role are:

Knowledge

• Strong knowledge of job-related functions and general understanding of related department areas.

• Experience in computerized accounting environments.

• Advanced proficiency in Microsoft Office, especially Excel and Word.

Skills & Abilities

• Strong attention to detail and organizational skills.

• Ability to analyze, summarize, and present large volumes of data clearly.

• Excellent written and verbal communication skills.

• Ability to work independently and manage multiple priorities under tight deadlines.

• Strong teamwork and relationship-building skills across all organizational levels.

• Ability to handle confidential and sensitive information.

• Experience with SAP and Flex preferred.

Supervision

• Functions semi-autonomously.

Education & Experience

• Bachelor’s degree or equivalent.

• 2–4 years of relevant experience (or equivalent combination of education and experience).

Language & Communication

• Ability to read, write, and present complex business or technical information.

Analytical & Reasoning Skills

• Strong analytical, problem-solving, and decision-making abilities.

• Ability to perform basic financial calculations (percentages, ratios, rates).

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.

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