OnSite Specialist -- Columbus, OH

Posted:
11/10/2024, 4:00:00 PM

Location(s):
Columbus, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary

Work Flexibility: Field-based

General Description:
Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

 

Who we want . . .

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.

Customer Service Oriented. People who put the customer and their satisfaction above the needs of their own while maintaining professionalism.

 

What you will do . . .

•Manage and care for Customer’s equipment within the Sterile Processing Department (SPD) 

•Perform the cleaning, maintenance, and assembly of reusable surgical instrumentation and equipment. 

•Ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.  

•Perform job functions while adhering to all industry and facility-specific standards and safety protocols. 

•Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care. 

•The ability to work rotating shifts with a team, as required, by the medical facility.

 

What you need . . .

•GED or High School diploma required.

•Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.

•Ability to remain standing and/or walking for an extended period of time.

•Adhere to (HIPAA) and other related patient confidentiality policies and procedures.

•SPD experience highly preferred. HSPA certification ideal. 

•Excellent time management skills with ability to use independent judgment and critical thinking effectively.

•Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.  

Experience preferred

•Bachelor’s Degree, Associate’s Degree or applicable medical certifications.

•Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.

 

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.