ABOUT THIS POSITION

Right now, we are searching for an experienced and driven Project Coordination Specialist to join our growing team! The Project Coordination Specialist will support the creation, development, and on-going build-out of a team responsible for extracting all client data necessary to implement Waystar’s suite of Software-as-a-Service applications. The primary responsibility of the Project Coordination Specialist is to manage the implementation process for recently acquired clients and provide effective communication and direction during this time. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business, industry, and operations, including an intimate understanding of healthcare specific files.

WHAT YOU'LL DO

Looking for some details?

• Manage the project intake process to include the timely review of Salesforce, monthly utilization, and project assignment reports
• Coordinate resources for all upcoming projects, provide weekly updates and update Clarizen
• Regular interaction with the Sales organization to successfully bring recently acquired clients into the Waystar family and ensure the complete implementation process is being followed appropriately
• Responsible for revenue management
• Coordinate internal meetings as needed
• Maintain the client reference/referral repository, working closely with the CSM team in a time sensitive environment
• Work closely with the Sales organization to ensure quality standards are maintained
• Responsible for playing role in client reference ability initiative
• Perform other duties and/or projects as assigned by management within the area of responsibility and control
• Consistently meet performance standards as set forth in the quality guidelines

WHAT YOU'LL NEED

Do you fit our team?

• Bachelor Degree preferred
• An intense attitude of thoroughness and completeness
• Great attention to detail
• Ability to work independently
• Possess process and change management skills
• Exceptional critical thinking and analytical skills
• Experience with Salesforce
• Experience with Clarizen
• Excellent written and verbal communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendor partners.

Must be authorized to work in the United States on a full-time basis for any employer.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.