RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We’re looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought-leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

IT Technicians, We Want You!

The Northrop Grumman Classified Solutions team is seeking an experienced Desktop PC Technician to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman’s Private Collateral Network support team in Redondo Beach, CA.

Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Position will work 8:30 AM - 6:00 PM or similar schedule ending at 6:00 PM.  Applicants are encouraged to apply, only if they are willing to work on-site during this timeframe.

Responsibilities will include but not be limited to the following:

• Resolves end user IT issues and provide end user IT services surrounding computer hardware, software, network, and telecommunications systems while demonstrating expertise in customer service and technical knowledge.

• Perform low-level system updates such as account creations, phone configuration, network device registration, etc.

• Perform security vulnerability remediation when required.

• Records, maintains and updates records in the Incident Management system. Performs analysis of problems and assist with corrective action to restore functionality, and works with technical, customer service or development staff to resolve recurring problems and issues with applications and/or products. 

• Documents and submits problem resolutions to the knowledge database in order to assist other Help Desk personnel with problem resolutions. 

• Provides technical support for computers and associated networks.

Basic Qualifications: 

• High School diploma and 4 years of experience; OR an Associates degree and 2 years of experience; OR a Bachelor’s degree and 0 years of experience is required

• Must have a DoD 8570 IAT level II (or higher) security certification (examples: Security+ CE)

• Candidates must have a current DOD Secret level security clearance (at a minimum) in order to be considered 

• Experience and understanding of Computing and Storage Systems and Networking

• Experienced in providing remote support to end users utilizing remote desktop tools and walking users through troubleshooting steps over the phone

• Strong proficiencies in troubleshooting

Preferred Qualifications:

• Associate’s degree

• Active DOD Top Secret, SCI, or SAP/SAR access is preferred

• 3 years of experience with IT related hardware in a classified environment

• Microsoft Certifications (MCP, MCSE or MCSA) a plus

• Proficiency in remote administration and troubleshooting of desktop PCs, SCCM, PowerShell

• Experience with thin clients

• Experience in Active Directory configuring user and computer accounts

• Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)

• Experience supporting VMware VDI (Virtual Desktop Infrastructure)

• Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment.  Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself.  At Northrop Grumman, we are on the cutting edge of innovation.  Our diverse portfolio of programs means there are endless paths to cultivate your career.  We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program.  Come join us!

Salary Range: $57,800.00 - $96,300.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.