Overview of the Organization:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Overview of Chief Information Security Office (CISO):

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.

Overview of the Role:

Regulatory Change Management is the ongoing process of identifying, evaluating, and monitoring the implementation of new, revised, or decommissioned regulatory changes for in-scope LRRs that Ultimately informs and updates the financial Regulations Inventory.

Responsibilities:

• Responsible for supporting Governance, Controls and Policy for the organization.
• This role will function as the First Line risk management advisor for a Business/Function area, acting as the primary contact for executing regulatory change, and is responsible for timely completion of Impact Assessments developing Action Plans and actioning Implementation Tasks associated with Impact Assessments and Action Plans.
• Acting as CISO POC for engaging Legal, Compliance and Subject Matter Experts on IAs and APs to ensure regulatory compliance.
• This role is expected to engage with the Second Line of Defense and, as necessary, any other Subject Matter Expert(s) as required to manage the compliance risk of the regulation.
• Ensure timely execution of tasks in accordance with Metrics/KPIs due dates and local regulatory compliance timelines.
• Escalate Overdue regulatory Impact Assessment and Action Plans to Senior Management in accordance with program-defined governance protocols.
• Provide consultation and feedback on drafted regulations.
• Works closely with business partners on findings and makes recommendations on improving practices.
• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Monitors exceptions to dispute policy and identifies drivers of exceptions.
• Leverages data to examine impacts to Customer Experience and Regulatory breaks.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Candidates should possess 12+ years of pertinent experience in Governance, Controls, and Policy, augmented by at least 5 years of experience within the financial services sector.
• Microsoft Office (Teams, Excel, PowerPoint, Word, SharePoint),
• Subject matter expertise in known and emerging compliance risks, business products and services and applicable laws, rules, and regulations; able to provide Risk Management oversight through regulatory compliance risk lens.
• A strong comprehension of Information/Cyber Security and the curiosity to maintain knowledge as the industry advances. Understanding of industry-specific regulations
• Excellent problem-solving skills Ability to see the big pictures with high attention to critical details.
• Demonstrate progressively more responsible roles with several years of considerable experience conducting or responding to technical audits. Experience in a major financial institution or in the financial products industry preferred.
• Proven record of successful relationship building leading to successful outcomes.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Ability to collaborate effectively with a global team across multiple time zones.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Assessment & Design

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.