Primary Responsibilities
Billing Analysts will possess good skills to deliver in accordance with operation schedules, work request tracking, reporting of daily operations activities and the delivery of invoices and billing reports for contracts.
Good analytical skills are required to resolve complex enquiries through analysis and making the necessary adjustments in accordance with the prescribed procedures and/or customer contracts

Key Outputs & Accountabilities
• Adhere to processes including change management, pricing adjustment, monthly invoice sign-off.
• Meet the deliverables of the contracts assigned on time and accurate
• Resolve enquiries through analysis and make the necessary adjustments in accordance with the prescribed procedures and/or customer contract
• Be able to work part of a team or as an individual
• Accept responsibility for your actions and deliverables
• Provide ad-hoc customer training and user support as required
• Provide regular feedback to manager and customer on outstanding issues

Desired Skills & Experience
• 3 - 5 years of experience in billing operations or a relevant role
• Ability to follow set process/guidelines, work instructions on a given task.
• Demonstrated experience in escalating deviations to management
• Knowledge of Billing/Finance system (s) is desirable
• Ability to self-motivate, and be a reliable team player
• MS Office skills (Excel and Word) knowledge
• Experience with service desk ticketing systems is desirable
• Documentation and well developed communication skills

Technical Requirements
• Strong Windows PC knowledge.
• Low level IT skills would be desirable
• Demonstrated ability to meet deadline.
• Competent level of ability in Microsoft Word , MS Excel
• Ability to resolve issues.
• Knowledge of computer operations production environments a plus.

Location(s):

IN.Bangalore.Office