At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Technology and Architecture Manager

 

If you're ready to make a meaningful impact and bring your architectural expertise to a dynamic team, we encourage you to apply today.

You will mainly be accountable for:

• Supporting validation and prioritization of business demand with the relevant IS Service Manager and/or Global IS Domain Architect, including signing off on use case specifications
• Remaining current with new and emerging technology and industry practices, and bringing learning into ABB
• Working with users in projects and problem management to maintain, develop and deploy solutions/services for the business Deciding what is covered by available standard functionalities and where enhancements or workarounds are needed
• Supporting validation and prioritization of business demand with the relevant IS Service Manager and/or Global IS Domain Architect, including signing off on use case specifications
• Remaining current with new and emerging technology and industry practices, and bringing learning into ABB
• Working with users in projects and problem management to maintain, develop and deploy solutions/services for the business
• Ensuring that manuals are created to describe the operating procedures, and consulting on the installation of, or changes to, solutions/services
• Contributing to results-oriented work with Information Systems architectural domains for various business processes and enterprise technology
• Contributing to incident management to fight ticket volume by detecting and eliminating recurring defects, and supporting issue resolution to avoid negative impact on a project or service
• Supplying service managers with stakeholder information, and working with stakeholders regarding their expectations and requirements, in accordance with procedures and guidelines
• Level 3 support of end users and services within the environment

Job Qualifications:

• 10 years of experience in IT infrastructure, working with servers, network and applications.
• University degree in Information Systems, Computer Science or similar or PMP Certification
• Excellent negotiation and presentation skills, with strong customer service mindset.
• Strong time management skills and flexibility necessary to handle periodic bursts of increased workload
• Excellent analytical skills, data analysis for requirements of the project work & deliverables
• A collaborative, solution-focused approach and strong written and spoken communication skills

  

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.