Posted:
10/21/2024, 5:00:00 PM
Location(s):
Arizona, United States ⋅ Phoenix, Arizona, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.
Reports to: Senior Service/Service Manager has primary oversite of the Maintenance Technician Level III position. The Senior Service/Service Manager has the responsibility to determine the exact "day-to-day" duties of the Service Technician. Decisions will take into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community. This position may oversee Maintenance Technicians I and II with responsibility for scheduling work assignments and training.
Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards
Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems
Respond to resident requests in a timely manner, delivering excellent customer service
Thoroughly inspect vacated homes, document necessary renovations, and re-inspect completed homes for the highest quality of work and superior presentation
Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies
Promote safe work practices among on-site team
Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations
Address and complete all other duties as assigned
Embody the Mill Creek mission, values and brand promise in all that he or she does
High School diploma or equivalent (GED) preferred
3-5 years maintenance technician experience
Multi-family, single family rentals, and/or built to rent housing experience helpful
Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.
Accurately take measurements and perform basic arithmetic
General computer skills in Microsoft Office and property management-based software
Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices
Safely use chemicals, paint, and general cleaning supplies
Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart
Competitive compensation
Comprehensive medical, dental and vision
Employer sponsored short and long term disability, Life and ADD insurance
401k with employer matching
Paid time off benefits: Vacation, Sick, Holidays
Mill Creek is an Equal Opportunity Employer
Website: https://millcreekplaces.com/
Headquarter Location: Dallas, Texas, United States
Employee Count: 501-1000
Year Founded: 2011
IPO Status: Private
Industries: Commercial Real Estate ⋅ Property Management ⋅ Real Estate