Senior Associate, Membership Experience

Posted:
1/27/2026, 12:40:35 AM

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

This is a role is a Full Time, PST role that works Wednesdays through Sundays.

As a Senior Associate, Membership Experience, you will play a key role in delivering a seamless, member-first experience across digital communication channels (mostly e-mail). You’ll manage timely and accurate communication with members, ensure product quality standards, and help uphold Vivrelle’s brand promise through exceptional customer service. This role requires service-centric instincts, elite attention to detail, and excellent judgment.

This role reports to our Director, Member Experience.

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Senior Associate, Membership Experience

Vivrelle

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