Posted:
12/9/2024, 10:07:48 AM
Location(s):
Florida, United States ⋅ Miami Beach, Florida, United States
Experience Level(s):
Senior
Field(s):
Sales & Account Management
Workplace Type:
Hybrid
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
What We’re Looking For: A tenured event management professional to support the Director of Meetings & Events in leading the Meetings & Events Team. The Associate Director of Meetings & Events will cultivate a collaborative and inclusive work environment and fill a mentorship role for junior team members. In addition to the overall team support, the person in this role will provide outstanding levels of service for a variety of meetings and events with the goal of driving revenue and repeat business.
Who You Are:
· An established leader, a culture champion, an advisor and an advocate
· Effective communicator, leading with professionalism and empathy
· Creative solution seeker that exercises flexibility to determine best outcomes
· Relationship builder with a dynamic approach to developing connections
· Forward thinker with an analytical approach to drive positive progress
· Detail-oriented while maintaining a big picture focus
· Collaborator who excels in an exciting, ever-evolving environment
What You’ll Be Doing:
· Manage high-profile, complex, or large programs and events requiring a skilled event professional to service
· Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing
· Implement Loews Hotels Meetings & Events Standards and Best Practices
· Participate in Group Room Block Strategy – pick up meetings, group rooms forecasting, etc
· Facilitate training for Meetings & Events department
· Monitor managers’ production and timeliness for completion and accuracy of BEO, resumes, diagrams, etc
· Advocates for and contributes to Catering productivity, revenue and strategy
· Support Director of Meetings and Events in reviewing group turnovers and assigning group business to maintain balanced workload distribution
· Participate in banquet menu updates, revisions, and pricing strategy
· Build Banquet Event Orders, Diagrams, Group Resumes, and other event related documentation for operational execution
· Schedule pre- and post-convention meetings with assigned groups, and attend all pre- and post- convention meetings for all team member groups should Director not be available
· Prepare recap information at the end of the meeting or convention, comparing forecasted room pickups and meeting/function guarantees with actual figures
· Lead team in efforts to drive re-booking and return business
· Conduct comp set analysis and adjust pricing strategy and positioning based on results
· Attend internal meetings to include resume review, BEO Meeting, staff meeting, etc.
· Provide onsite support and partnership to in-house groups including presence at major group functions, to meet client needs and expectations for a successful event.
· Serve as backup for Director in department leadership responsibilities, including conducting internal meetings and submitting reports as needed, assigning groups, managing hourly schedules, etc.
· All other duties as assigned
Your Experience Includes:
· Minimum six years progressive Meeting, Event, and/or Catering Sales Management experience in a full-service hotel environment
· Prior large-volume, upper upscale hotel experience preferred
· Certified Meeting Planner Designation Preferred
· Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie – Delphi, Cvent, Social Tables, Opera, etc)
· Able to work a flexible schedule including weekends and holidays
What We Offer:
· This is a bonus eligible position
· Competitive health & wellness benefits, 401(K) & company match
· Hybrid remote-eligible work policy
· Paid Sick Days, Vacation, and Holidays
· Training & Development opportunities, career growth
· Tuition Reimbursement
· Employee Hotel Rates
· Other discounts and more
Reports to: Director of Meetings & Events
Website: https://loewshotels.com/
Headquarter Location: New York, New York, United States
Employee Count: 5001-10000
Year Founded: 1960
IPO Status: Private
Industries: Travel