Posted:
11/17/2024, 4:00:00 PM
Location(s):
Ohio, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
As a controls engineer, you will be asked to travel throughout North America to build customer relations and apply your technical expertise to on-site projects as you oversee field service deliverables, establish operational quality and assure customer satisfaction. You will provide customer support by performing on-site installation services and oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. You will check out and approve operational quality of system equipment, instruct customers in the operation and maintenance of the system and serve as company liaison with customers on administrative and technical matters for assigned projects. You can expect day and overnight trips. You will work remote and at customer sites and report to the Team Leader, Engineering.
Your Responsibilities:
The Essentials - You Will Have:
The Preferred - You Might Also Have:
What We Offer:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Remote
#LI-AC1
Rockwell Automation is an Equal Opportunity Employer, including disability and veterans. If you are someone with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404 7427
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.
Website: https://www.rockwellautomation.com/
Headquarter Location: Milwaukee, Wisconsin, United States
Employee Count: 10001+
Year Founded: 1903
IPO Status: Public
Last Funding Type: Grant
Industries: Hardware ⋅ Industrial Automation ⋅ Sales Automation ⋅ Software