Operations Admin and Credit Control Specialist

Posted:
2/11/2026, 4:00:00 PM

Location(s):
Zurich, Switzerland ⋅ Zurich, Zurich, Switzerland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Role Purpose

To support Underwriting and Operations in policy administration and credit control tasks.

Roles and Responsibilities

Credit Control (50%)

  • Work on aged debt on a daily basis
  • Chasing of outstanding premium with brokers and leaders as per internal guidelines
  • Ensure current status of chasing is properly documented
  • Ensure timely involvement/escalation of/to Underwriters
  • Issuance of notice of cancellations
  • Act as an interface to the Madrid credit control team.

Policy Admin/Booking (40%)

  • Enter risk and policy data into the Operations systems within defined service level.
  • Ensure booking instructions are complete and properly filed.
  • Ensure Taxes are correctly declared / booked and processed internally.

General Admin (10%)

  • Support Swiss office in various admin tasks.

Experience Required

  • 1-5 years of technical accounting, credit control or similar experience;
  • Insurance background preferred;
  • Affinity for numbers;
  • Good Excel skills;
  • Excellent written and verbal communication skills in English and German;
  • Able to grow and improve in a dynamic and a constant change environment.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Starr Insurance

Website: https://starr.com/

Headquarter Location: Chambersburg, Pennsylvania, United States

Employee Count: 11-50

Year Founded: 1919

IPO Status: Private

Industries: Auto Insurance ⋅ Health Care ⋅ Insurance ⋅ Life Insurance