JOB SUMMARY

ASM Global, the leader in privately managed public facilities, has an immediate opening for an Event Manager at the Lake Charles Event Center in Lake Charles, LA. The primary responsibility of the Event Manager is to coordinate and support events at the Lake Charles Events, ensuring a seamless experience for clients and guests. This role will manage all events with duties across a wide range of event types, from sports to concerts and other special activities. The Event Manager must possess a positive, proactive attitude, inspire teamwork, and always maintain a professional demeanor. This Position will report to the General Manager.

Essential Functions:

• Serve as the primary contact for events at the Lake Charles Event Center, acting as the liaison between clients and internal departments to ensure successful event execution.
• Manage the planning, coordination, and execution of all aspects of events, including technical needs, parking, emergency services, food & beverage, guest services, engineering, facilities presentation, broadcasting, media, security, and sales & marketing.
• Develop and implement programs that enhance guest experience and client satisfaction for all events.
• Create and present event estimates and costs for clients, ensuring accurate budgeting and forecasting.
• Ensure proper staffing, equipment rentals, and logistical support are provided to meet client expectations.
• Facilitate communication and collaboration between the Lake Charles Event Center management and the organizing teams, ensuring all goals and objectives are met.
• Organize and lead production meetings with clients, vendors, and internal teams to ensure clarity on event goals and responsibilities.
• Oversee the planning and execution of special events, which may be assigned on short notice across different departments.
• Ensure all contractual obligations, policies, and safety protocols are adhered to during events.
• Supervise unionized crew members (SEIU, IATSE) and contractors to ensure quality performance and compliance with ASM Global standards.
• Collaborate with the finance department to ensure timely and accurate event settlements.
• Serve as the primary point of contact for concessionaire management and oversee all related event operations.

Required Qualifications:

• Bachelor’s degree (BA/BS) or equivalent experience.
• Minimum of 3 years of experience in event management, with a focus on sporting and special events.
• Strong knowledge of event management and operations for sports, concerts, and other entertainment events.
• Proven supervisory experience managing event staff and teams.
• Ability to work independently and as part of a collaborative team.
• Capacity to work in a fast-paced, high-pressure environment and handle stressful situations effectively.
• Availability to work nights, weekends, and holidays as required by event schedules.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel); ability to learn new software such as AutoCAD and other business systems.
• Exceptional communication, guest service, and client relations skills.
• Strong organizational skills, attention to detail, and a commitment to meeting deadlines.

Physical Requirements:

The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform these functions.

• Must be able to move and walk extensively around the facility.
• Ability to stand for extended periods during events.
• Ability to kneel, stoop, reach, crawl, and climb to high walkways.
• Ability to lift and move up to 50 pounds for up to 10 minutes at a time.
• Perform tasks that require repetitive hand/eye coordination.
• Ability to balance and demonstrate good manual dexterity.
• Work in both indoor and outdoor environments, including exposure to varying weather conditions and loud noise levels.
• Occasional exposure to hazardous materials, requiring the use of personal protective equipment (PPE).