Company:

Marsh

Description:

We are seeking a talented individual to join our Auto Fleet team within Affinity at Marsh Australia. This role will be based in Melbourne office. This is a fulltime and hybrid role that has a requirement of working at least three days a week in the office.

This role is pivotal in driving growth, profitability, and client satisfaction for a portfolio of transport accounts. If you are passionate about building client relationships and delivering exceptional service, we want to hear from you!

We will count on you to:

• Manage all aspects of a portfolio of auto fleet accounts, including managing of monthly bordereaux processes and compliance requirements of these which are operated under an insurer delegation authority.

• Manage renewal and service cycles, ensuring that a high degree of quality customer service is provided to all clients at all times and complete adherence to the principles of the Marsh client first principles. 

• Work productively alongside the Team Leader, Senior Account Executive, and operations teams, to positively contribute to the delivery of client retention and growth targets, through clear and effective communication, proactive planning, delivery and expectation management, and effective and quality workload delivery. 

• Contribute towards the Company's profit objectives through the effective management and attainment of revenue budgets. Consistently grow the portfolio of accounts through proactive new business contribution and cross-sell initiatives.

• Contribute towards achieving Team business plans and objectives, and achievement of those.

• Creates quality underwriting submissions and effectively negotiates with insurers and other stakeholders. 

What you need to have:

• A minimum of 2+ years experience in insurance broking with a developing understanding of business and organizational risk management.

• A proven track record of managing client accounts and client engagement.

• Exceptional communication, influencing, and negotiation skills.

• Ideally someone with Diploma in Financial Services (Insurance Broking) or Degree in related field.

• Must have Qualified Practicing Insurance Broker (NIBA) or Senior Associate (ANZIIF).

What makes you stand out:

• Proven client service excellence with a focus on delivering technical, strategic, and consultative support.

• Strong adaptability to change, with an understanding of environmental, financial, and regulatory factors affecting clients.

• Solid business acumen and planning skills to craft and execute effective action plans.

• Initiative and self-motivation to work autonomously while supporting team goals.

• Exceptional communication skills for effective engagement with stakeholders.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About MARSH:

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.