Broadband Technician 1

Posted:
8/7/2024, 5:00:00 PM

Location(s):
Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Position Summary:

The successful candidate must have the ability to work both independently and as part of a team and will be responsible for the installation, disconnection, and changes to broadband analog and digital cable, high speed data, and digital and analog telephony services, both aerial and underground, according to company installation practices and procedures. Candidate will also provide installation, troubleshooting, and repair of Internet and telephone services for residential and commercial clients in a fiber based GPON environment.


What’s In It For You:

  • Competitive compensation package
  • Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire
  • Free company services such as Internet, video, and telephone (*if within Armstrong footprint.)  What’s even better is you can enjoy discounted services from our affiliate companies!
  • You’ll have access to a number of career developmental resources to grow personally and professionally
  • Generous paid time off and holidays
  • The chance to be part of a Top 10 company and high-energy employee culture

What You’ll Be Doing:

  • Install services including voice and data, complete work orders utilizing all safety and installation manuals and test equipment.
  • Maintain vehicle compliance in terms of inventory, safety, and maintenance.
  • Perform work following all required safety requirements including, but not limited to, climbing digging, and drilling.
  • Provide all associated paperwork in a timely manner.
  • Continually improve product knowledge through offered trainings and opportunities.  Provide feedback to management on trends and issues that may be widespread to determine appropriate remedies.  
  • Participate as required in on-call, evening, weekend, and/or shift work hours upon eligibility
  • Maintain workforce utilization level as required
  • Reports to Operations manager

What You’ll Need:

  • Valid driver’s license
  • Minimum high school diploma.  Preferred advanced education in information technology, electronics, or similar field
  • Excellent customer-oriented approach to work activities
  • Must be able to pass BPI certification testing within first 12 months
  • Physical and Work Environment Requirements 
  • This position requires regularly bending, climbing, sitting, and lifting of more than 50 pounds.  
  • Working in various weather conditions

Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.   
 
Armstrong is an Equal Opportunity Employer.