Department: CDO Technology Group 

Summary: 

We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our CDO Technology Group. As an SRE, you will play a crucial role in ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, which supports a range of data platforms, applications, and services. You will collaborate closely with development teams to implement and maintain reliable and scalable systems while adhering to industry best practices and security standards. 

Responsibilities: 

Availability

• Proactively monitor and proactively identify potential issues that could impact the availability of our systems. 

• Implement and maintain automated alerting mechanisms to notify the appropriate parties of potential outages or performance degradation. 

• Collaborate with development teams to design and implement solutions that enhance system resilience and reduce downtime. 

Latency: 

• Analyze performance metrics to identify and resolve latency bottlenecks in our infrastructure. 

• Implement performance optimization techniques and tools to improve the overall responsiveness of our systems. 

• Work with development teams to ensure that new features and code changes do not introduce performance regressions.

Performance:

• Develop and maintain metrics dashboards to track key performance indicators (KPIs) for our critical systems. 

• Identify performance trends and anomalies that may indicate potential issues or areas for improvement. 

• Recommend and implement performance optimization strategies to enhance the overall efficiency of our systems. 

Efficiency: 

• Optimize resource utilization and minimize unnecessary expenditure on IT infrastructure. 

• Collaborate with development teams to optimize resource allocation for new applications and services. 

Release Management:

• Participate in the release planning process to ensure that software releases are conducted smoothly and without disruptions. 

• Develop and implement automated deployment and rollback procedures to mitigate risks associated with software updates. 

• Monitor the performance of new releases and address any issues that arise promptly. 

Monitoring:

• Design, implement, and maintain a comprehensive monitoring infrastructure to track the health and performance of our systems. 

• Analyze monitoring data to identify potential issues and proactively troubleshoot problems before they impact users. 

• Develop and implement alerts and notifications for critical events to ensure timely intervention. 

Emergency Response:

• Respond promptly to incidents and work collaboratively to resolve them in a timely manner. 

• Analyze root causes of incidents to identify and implement preventive measures to minimize their recurrence. 

• Document incident responses and lessons learned to enhance our incident handling processes. 

• Participate in capacity planning exercises to anticipate future workloads and make proactive recommendations to expand or optimize infrastructure resources. 

• Stay abreast of emerging technologies, trends, and industry best practices in the field of site reliability engineering and contribute to the continuous improvement of our practices and tools. 

• Work with development teams to review architecture design to ensure high availability and proper disaster recovery strategy 

• Collaborate with reliability and infrastructure engineering team in T Rowe Price to build synergy in tooling for the implementation of observability, tracing, and alerting 

Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or a related field. 

• 8+ years of experience as a Site Reliability Engineer or equivalent in a similar role. 

• Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems. 

• Expertise in Linux systems administration, including managing servers, operating systems, and network configurations. 

• Strong scripting and automation skills, preferably with experience in Bash, Python, or similar languages. 

• Familiarity with AWS. 

• Experience with DevOps tools and practices, such as GitLab CI/CD, and Docker. 

• Excellent troubleshooting and problem-solving skills with a knack for identifying and resolving complex technical issues. 

• Ability to work independently and as part of a collaborative team, effectively communicating technical concepts to both technical and non-technical stakeholders. 

• A passion for maintaining high availability, performance, and reliability of critical systems in a fast-paced financial environment. 

Benefits: 

• Competitive salary and comprehensive benefits package. 

• Opportunity to work with cutting-edge technologies and contribute to the development of innovative solutions. 

• Collaborative and supportive work environment with a focus on continuous learning and professional development. 

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for remote work up to three days a week.