Position Title:

Epic Principal Trainer - Cupid/Radiant

Department:

IT Care Delivery Applications

Job Description:

General Description:  Principal Trainers (PT) work with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their application. PTs for applications that train clinicians also work with specialty champions and nurse champions.

Essential Responsibilities:  Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. 

• Develops role‐based training content, independently or with team members, using a variety of software programs, tools, and applications
• Designs, develops and maintains instructional materials, including standard operating procedures
• Incorporates feedback from others into existing training and training administration procedures
• Learns new content and consults with subject matter experts to develop training materials and answer any participant questions
• Assists with building and testing of training environments, and provides support and troubleshooting
• Collaborates with other trainers by co‐facilitating classroom instruction and assisting with exercises as needed
• Prepares training lessons, prints materials, and sets up the training room and environment prior to the training session
• Presents information verbally and in writing in a clear and easy‐to‐understand manner
• Serves as an expert educator to internal staff and supporting personalization labs for all users
• Trains and credentials additional classroom trainers as needed
• Trains staff and end users by teaching technical topics as needed
• Manages projects through prioritization and adherence to timeline

General Responsibilities:

• Performs other related duties as assigned.

Minimum Qualifications:

Education and Experience: Bachelor's degree in related field and at least 1 year of applicable IT or clinical experience

Or equivalent combination of education and experience.  Four years of experience will be considered equivalent to a Bachelor's degree.      

License(s)/Certification(s)/Registration(s) Required: Specific EHR modules certification required within 3 months of class completion.  Classes will begin within first 2 weeks of hire based on class availability.

Knowledge, Skills and Abilities:

• Skill and experience in adult education
• Demonstrated flexibility with respect to required changes in training content and delivery methods
• Ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet standards
• The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner
• The ability to develop and deliver formal presentations.  This includes presenting information in a clear and interesting manner, that captivates the audience’s attention, and handling questions or challenges from the group
• The ability to communicate information clearly and concisely to trainers, and trainees when speaking and in writing
• The enthusiasm to put forth extra effort when required, including demonstrating determination when faced with obstacles and adversity
• Excellent analytical, organization, and oral communication skills.
• Ability to work independently and within teams.
• Ability to solve complex problems and understand customer needs. 
• Strong understanding of healthcare business process and technology.
  Basic understanding of clinical workflows and terminology.
• Working knowledge of IT solutions and interfacing a plus.
• Must be able to drive to assigned sites to complete work.
• Must be able to travel in state and out of state on occasion.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.