Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Location: Atlanta (primary), New York (secondary)

Job Summary

The Director of Supply Chain is responsible for leading all purchasing and strategic sourcing activities for the Protein category which includes beef, chicken, and pork. The position monitors commodity and financial markets, develops cost mitigation strategies, provides executive-level market and forecast guidance, and ensures reliable supply availability to support current business needs and future growth. Success in this position requires strong strategic thinking, market expertise, supplier relationship management, leadership capability, analytical skills and the ability to drive results in a fast-paced, dynamic environment.

Job Responsibilities and Duties

• Develop strategic initiatives to secure and negotiate proteins in all formats across beef, chicken and pork to ensure consistent supply and scale for future growth.

• Identify and implement strategies for commodity cost mitigation, including monitoring commodity and financial markets to anticipate market changes

• Communicate weekly, monthly and quarterly market conditions and financial forecast guidance for Executive level review

• Provide weekly, quarterly, and annual production forecasts to raw material suppliers, further processors, and distributors.

• Tracking, troubleshooting and problem-solving inventory levels including inbound and outbound transportation movement.

• Lead and mentor direct employees and provide overall business leadership.

• Lead, develop and maintain strategic supplier relationships to ensure Shake Shack is the preferred customer.

• Coordinate availability of US and Global raw materials and further processed supply

• Site visits of harvest facilities and processing plants to determine physical capabilities; working with suppliers, commercialization, and quality assurance teams to improve quality.

• Support Culinary & Commercialization Initiatives including LTO’s, collaborations that drive guest traffic and enhance guest experiences

• Identify and manage risks within the supply chain, including supplier performance, inventory management, and logistics

• Negotiate and manage contracts with suppliers, ensuring compliance with company policies and procedures

• Develop and maintain key performance metrics to measure the performance of the supply chain and drive continuous improvement

• Work with cross functional teams to ensure alignment on supply chain initiatives and drive change management efforts where necessary

• Maintain up-to-date knowledge of global supply chain trends, emerging technologies, commodity markets

• Ability to think strategically and drive results in a fast-paced, dynamic environment

Requirements:

• 7-10 years of progressive purchasing and/or sales and manufacturing experience with proteins, preferably within a national Food Service Brand or Protein Manufacturer

Supervisory Experience:

4-6 years

Work Experience:

7-10 years

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.