About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a HR Shared Services Process Lead for Internal Controls do? Think of yourself as an individual contributor role who will be responsible for identifying and reducing potential risks in HR processes. You will work closely with employees and other functional groups for efficiency, compliance, reporting, and implementation of internal controls.

As a HR Shared Services Process Lead for Internal Controls, you will:

• Identify potential risks and vulnerabilities in HR processes and systems.

• Develop strategies and controls to mitigate HR-related risks

• Conduct internal audits and assessments to evaluate the effectiveness of HR internal controls.

• Review HR processes, documentation, and transactions for accuracy and compliance.

• Prepare and present reports to senior management or regulatory authorities regarding HR compliance and internal control effectiveness.

• Identify areas for improvement in HR internal controls and processes and recommend changes to mitigate risks and enhance efficiency.

• Collaborate with cross-functional teams, including IT, Legal, Finance, HR, Risk Management, Data Privacy Team, to ensure HR internal controls align with the organization's overall control environment.

Do you have what it takes to be a HR Shared Services Process Lead for Internal Controls?

Requirements:

• With 2 to 3 years of experience in process compliance, internal audit, data analysis and reporting, change management and implementing process improvements.

• Demonstrated ability with data analysis and preparation including use of statistical methods and experience with very large data sets using MS Excel or GoogleSheets

• Hands-on experience building reports using Power BI, Tableau, Qlikview or other similar tools, will be an added advantage

• Can communicate effectively. Communicate thoughts, ideas, information and messages completely and accurately; composes and creates documents with language and format appropriate to the subject matter; attends to details and checks, edits and revises writing for correct information.

• Take Initiative: Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; know when management involvement is required and seeks it out.

• Problem Solving: Recognizes that a problem exists; identifies possible reasons for the discrepancy and devices and implements a plan of action to resolve it.

• Is able to gather information together, and prioritize effectively.

• Demonstrates the ability to respond quickly to changes in day to day operations as it relates to department priorities.

• Excellent organizational and analytical skills with strong attention to detail

• Ability to manage confidential information with discretion.

• Excellent written and verbal communication skills 

• Presentation, project management and documentation skills 

• Knowledge on HR or HRIS core processes

• Knowledge on business process improvement tools, value creation, change management, process training, knowledge transfer management, SLA and performance metrics 

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.