Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.    

The RN Care Coordinator works collaboratively with an interdisciplinary care team to support patients with complex, chronic, or specialty conditions across the continuum of care. This role conducts comprehensive assessments of patients’ clinical, social, and behavioral needs to develop individualized care plans that promote wellness and improve outcomes. Serving as the primary point of contact for patients and families, the coordinator ensures seamless communication, closes care gaps, and facilitates timely coordination of services. 

You will provide longitudinal disease management, proactive outreach, and patient education/coaching to promote self-management and reduce preventable emergency department visits and hospital readmissions. The role closely monitors progress toward care goals, supports smooth transitions of care, and enhances overall patient satisfaction. In home-care settings, the coordinator additionally oversees clinical staff to ensure the delivery of appropriate, high-quality services. 

A caregiver in this position works 8:00am—5:00pm. No weekends/holidays or on-call requierments.   

A caregiver who excels in this role will:  

• Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. 

• Provide care and disease management coordination.  

• Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.  

• Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.  

• Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.  

• Serve as a liaison and advocate for patients and families.  

• Assist in managing transitions of care across care settings, ensuring optimal communication and planning.  

• Identify barriers, facilitate solutions, and connect others to community resources.  

Minimum qualifications for the ideal future caregiver include:  

• Graduate from an accredited school of Professional Nursing 

• Current state licensure as a Registered Nurse (RN) 

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross 

• Three to five years of nursing experience 

• Any registered nurse or advanced practice nurse must obtain a cancer specific certification or demonstrate ongoing qualifying education within the timeframe of the facilities accreditation cycle, if they work in medical oncology, radiation oncology, cancer center or cancer clinic and/or administer chemotherapy within an accredited Cleveland Clinic facility 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s of Science in Nursing (BSN)