At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Account Executive - Greater China
Why We Have This Role
We are looking for an experienced Account Executive that will lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure. The Account Executive is expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients. The role is based in Hong Kong.
How You’ll Find Success
- Achieve and exceed sales targets selling SaaS solutions to market research, marketing and human resource departments within mid-size to large companies.
- Takes initiative.
- Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
- Strong track record of exceeding quota.
- Ability to acquire clients.
- Strong negotiating skills.
- Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts.
How You’ll Grow
- Enhance your sales and problem-solving skills.
- Learn how to manage challenges and identifying solutions.
Things You'll Do
The Account Executive is expected to lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure, with a specific focus on driving incremental revenue for our products. This is a quota-carrying role that contributes directly to the success of the sales team.
- Acquiring clients, negotiating, and selling the Qualtrics Software platform to prospective customers of mid-sized & large companies, governments NPOs and/or academic institutions
- Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
- You will establish, handle, and manage relationships between Qualtrics and senior executives of the client and prospect companies;
- Make sales presentations to customers and prospects at all levels and in a variety of departments across the mid market space within a prescribed territory. Address product uses, benefits, competitive advantages and business terms; facilitate technical follow-up to close sale;
- Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
- In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
- Coordinate and actively participate in contract negotiations;
- Act as representative of Qualtrics at industry conferences and association meetings;
- Partner with Marketing on leads from trade shows and campaigns, sales process management, develop and maintain in-depth knowledge of Qualtrics' solution offerings;
- Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing;
- Meet or exceed quota expectations;
- Participate in sales planning status meetings.
What We're Looking For On Your Resume
- Bachelor's Degree or higher
- 6+ years of sales experience (preferably SaaS)
- Strong written and oral proficiency in Chinese and English
- Highly Competitive
- Strong work ethic
- Experience with cold calling
- Experience using Salesforce.com
What You Should Know About This Team
Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a visionary team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
Our Team’s Favorite Perks and Benefits
- Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
- We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
- On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
- We believe in sharing Qualtrics success which is part of the compensation for all employees.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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