Posted:
5/14/2026, 3:16:16 AM
Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada
Experience Level(s):
Internship
Field(s):
Customer Success & Support
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Toronto, Ontario, Canada (Hybrid)Job Title: Service Delivery Intern - Spares & Repairs
Rail Pass Type: Internship/Co-op (Full-time/Hybrid)
Departure and Arrival Date (Start -End): September 2026 - April 2027 (8 or 12 months)
Vacancy: 1
Location: 100 Consilium Place, Scarborough, ON M1H 3E3
Work hours/week: 40
Pay Details: $23-$30 CAD hourly
Stations on Your Journey:
Welcome and Onboarding Station
Intern Orientation
Online Onboarding Curriculum
Buddy Program for mentorship and guidance
Hands-On Work Station
Real-world projects with top industry talent
Paid internship + paid vacation
Hybrid work model
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Networking Station
"Ask Me Anything" with the Executive Committee
Employee Resource Groups (ERGs)
Social Intern Events: Coffee Breaks, Onsite/Offsite events
Business Intern Events: Intern Showcase & Graduation ceremony
Company Social Events: Holiday Party, Employee BBQs, Golf tournament, etc.
About This Opportunity
To support the Urban Rail Signaling Service Delivery Customer Centre by managing incoming and outgoing Repair deliveries and effectively and efficiently coordinating all supporting activities to ensure on-time delivery and meeting our KPI commitments
Key Responsibilities
Assist with verifying incoming repair material against repair orders (RMAs) and shipping documentation
Support the logging and tracking of repair items in SAP once received and validated
Assist with outbound logistics activities for repairs sent to internal workshops and third‑party vendors
Support shipment tracking, status updates, and coordination with couriers, freight forwarders, and customs brokers
Help maintain accurate repair and shipment records to support service KPIs and reporting
Assist internal teams and external partners with basic inquiries related to shipping status, documentation, and delivery timelines
Support data entry, reporting, and continuous improvement activities related to repair logistics processes
Perform other administrative and operational tasks in support of the Spares & Repairs team as required
Required Skills and Experience
Currently enrolled in a Supply Chain, Logistics, Business, or related program
Strong organizational skills with a high attention to detail
Strong written and verbal communication skills
Ability to manage multiple tasks and deadlines in a time‑sensitive environment
Comfortable working with data, tracking information, and learning new systems
Proficiency with Microsoft Office (Excel, Word, Outlook)
Desire to work in a fast-paced, organized, positive team environment
Exposure to ERP systems (SAP or similar)
Interest in logistics, supply chain operations, or repair services
Familiarity with shipping, transportation, or international logistics concepts is an asset
Familiarity with general transportation rules and regulations
Familiarity with international trade and with Customs rules, regulations
Interest in working in a structured, process‑driven, team-oriented environment
Preferred Skills and Experience
Good to have: Comprehensive knowledge/experience with Hitachi Rail products
Ready to Begin Your Journey?
Tap your ticket and apply today.
Line Status: Open until filled
This posting relates to an existing vacancy.
Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.
#LI-MA2Website: https://cpl.thalesgroup.com/
Headquarter Location: Tokyo, Japan
Employee Count: 10001+
Year Founded: 1910
IPO Status: Public
Industries: Industrial Manufacturing ⋅ Manufacturing ⋅ Public Relations