Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are looking for a Retail Sales Support & Operations Specialist to join our team in a virtual capacity. Candidates must reside in Georgia or South Carolina and will oversee the Charleston, Augusta, and Savannah territories. This role focuses on supporting retail operations, streamlining processes, and ensuring smooth coordination across the region. Responsibilities include administering sales reports, tracking client activity, and providing analytical and statistical support to the Product Sales Support team. You will prepare standard sales forecasts, budgets, projections, and management reports while leveraging your in-depth expertise to set priorities and act as a resource for colleagues. Travel is required approximately 20–30% of the time, so proximity to these markets is essential. If you thrive in a dynamic environment and excel at building operational efficiency, we’d love to hear from you!

Job Description

Core Responsibilities

• Develops and manages a sales reporting system that will provide adequate data and analysis for Sales Support teams use, as well as strategic data and analysis for sales management requirements.
• Coordinates maintenance of weekly and monthly reporting, including recommendation of system changes.
• Provides detailed reports to the sales force on ranking.
• Performs daily clerical and statistical reporting for Product Sales team.
• Generates project estimates using in-house estimating tools and programs.
• Generates monthly, quarterly and annual reports relating to Product Sales team incremental sales performance and results.
• Captures and updates all required reporting materials to provide Product Sales management customized reports.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Travel is required throughout the Big South Region at least 20% of the time

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Service, Sales Performance, Strategic Objectives

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.