Posted:
9/16/2024, 9:59:45 AM
Location(s):
Ohio, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Who we are
Spiraledge is a collection of companies focused on health and wellness and is the parent company of fast growing ecommerce sites SwimOutlet.com & Everyday Yoga. Both SwimOutlet.com and Everyday Yoga have been named an Internet Retailer Hot 100 Company.
SwimOutlet.com is the largest online specialty store for aquatics in the United States and has the largest selection for swimming, water polo, fashion, beach and surf!
Everyday Yoga is the first specialized multi-branded online yoga retailer, offering a broad selection of yoga brands and yoga-inspired products to all levels of yogis.
Practyce is the best online yoga and meditation platform for unlimited classes, offering a total mind-body experience without leaving home.
Swim.com is the number one swim workout and training platform for swimmers. With the largest collection of workouts, pools and clubs along with Leaderboards and Virtual Challenges, Swim.com helps swimmers breakthrough to new performance levels.
Tend.com is the number one software and data analytics platform designed to increase profitability and efficiency of farming operations and transform the food system in the process. Tools are specifically designed to make it easier for farmers to keep records, manage tasks, create crop plans, track sales and bring their farm business online.
Remote | Swimoutlet.com & Everyday Yoga | Reports to the Customer Support Supervisor
SwimOutlet.com and Everyday Yoga aren't just brands; they're experiences. As pioneers in the aquatic and yoga e-commerce world, we're passionate about offering the best gear and insights. We're a community of water enthusiasts, athletes, and professionals who believe that everyone deserves a delightful shopping experience.
Position Overview
As our Customer Support Representative, you'll be the warm and friendly voice representing both brands. With each interaction, you'll guide our customers, answer questions about their orders, address their concerns, and help them make informed choices about their swimming gear or suggest your favorite yoga mat!
If you're someone who believes in making waves in customer service, and you’re ready to dive deep into an exciting role, then join our team!
Dive in and make a difference with us at SwimOutlet.com & Everyday Yoga. We can't wait to meet you!
Key Responsibilities
What We're Looking For
Perks of Joining
Remote Work Essentials
Training (paid)
Shifts Needed
Equal Employment Opportunity Policy
Spiraledge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Website: https://www.spiraledge.com/
Headquarter Location: Campbell, California, United States
Employee Count: 251-500
Year Founded: 2000
IPO Status: Private
Industries: E-Commerce ⋅ Software