Field Office Coordinator IV

Posted:
12/2/2024, 2:30:44 AM

Location(s):
Tabasco, Mexico ⋅ Villahermosa, Tabasco, Mexico

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Career Area:

Business Support Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cualidades Mínimas Requeridas

  • Licenciatura en Ingeniería Industrial, Administración de Empresas o afín - Titulado (indispensable)
  • Inglés intermedio/avanzado comprobado – Capaz de sostener una conversación fluida en el idioma. Parte del proceso de selección será en inglés.
  • Habilidades administrativas:
    • Comunicación Interdepartamental
    • Resolución de problemas
    • Autónomo (Decision-Making)
    • Establecimiento de prioridades
    • Entrada de datos
  • Excelente manejo de paquetería MS Office (Excel, PP, Office 365, etc.)
  • Liderazgo
  • Licencia de manejo vigente
  • U.S. VISA Tipo B1/B2 (deseable)

     
  • Provides logistical and administrative support for the DSM, FSS, Fleet Manager, RFE and FSR in all office administration such as correspondence, presentation and travel arrangements.
  • Administer office management duties for stand-alone offices (if applicable). Maintain records and documentation related to HSSE, such as monthly safety briefings, accident investigation reports, safety meeting minutes and the office first aid kit.
  • Work together with the Field Service Manager (scheduling & mobilization of Field employees, advising customers) and collect legal documents required by country before mobilization.
  • Track FSR training and certification, submit certifications to CLMS. Maintaining Work Order Processing System up to date for field employee’s valid medical certificates, offshore certificates, fitness for duty, passports, visas, etc.
  • Organize offshore survival training, refresher courses and medical visits for field employees.
  • Manage the Invoicing Process and follow-up on customer invoicing and purchase order, prepare invoicing instructions, issuing credit notes. Generate and check for completeness of Field Service invoice and submit to finance for final review. Assist accounting with past due invoices. Preparation of intercompany invoicing to finance. Manage, follow-up of the non-billable and billable Work Orders (credit hours) Process. Dispatch new yearly Sales Service rates to the customers.
  • Creates jobs and Work Order's in Work Order Processing System and dispatch to the Field employees, processing  and review after job completion (check of job report, signed timesheet, clock report hours, launch Purchase Order).
  • Check expense reports for Field employees according to Field Service Representative  Guideline and Travel and Entertainment Policy, before approval or is rejecting the expense reports if non-compliance or missing documents. 

Posting Dates:

December 2, 2024 - December 16, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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Caterpillar

Website: https://caterpillar.com/

Headquarter Location: Peoria Heights, Illinois, United States

Employee Count: 10001+

Year Founded: 1925

IPO Status: Public

Last Funding Type: Grant

Industries: Construction ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mechanical Engineering