About Our Job

The Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.

Join a team where your values align with your work. At the Denver Public Library, we're not just serving our community; we're building a culture guided by values that empower both our staff and the public. 

• Welcoming:  We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.

• Curiosity: We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.

• Connection: We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.

• Equity: We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.

• Stewardship: We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.

If you're passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.

Unrivaled Benefits

The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but is not limited to:  

• Four (4) Medical Plans, Dental, Vision Insurance  

• Pension Plan for Life (employee contributes 8.45%, employer matches at 17.95%) and 457 (b) Retirement Plan  

• PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays

• CARE Bank, Family Leave Benefits  

• Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program

• Learning and Development Opportunities; Courses and Career Development Resources  

• EcoPass (unlimited free RTD bus/train rides) 

• For more information please visit our website.

 

About Our Position

DPL is hiring a Security Officer Lead to work out of the Central Library in downtown Denver.. This position is to help create positive experiences for library customers by maintaining a safe and secure environment for customers and staff. You'll receive on the job training to develop skills and abilities related to the position, including certification in First Aid, CPR and in the usage of an AED, Narcan usage, defensive tactics and verbal de-escalation training.

The Denver Public Library's Security Department is a 24 hour, 7 day a week operation. This gives us the flexibility to work with people with unique scheduling needs. This position is based at the Central Library, which only has pay to park options, but regular employees are eligible for an ECO Pass. We provide uniforms and training to all of our officers to ensure they are well equipped for all situations.

What You Would Bring

• Solid customer service background and is committed to providing a safe and welcoming environment to everyone who uses the library. 

• Knowledge of safety and security in a public setting.

• Will be able to drive a company vehicle to multiple DPL locations

• Valid Drivers license and insurance

• Ability to train new officers and remediate behavior challenges

• Knowledge of emergency procedures, safety hazards and how to delegate to a team.

• Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software.

• Ability to assign and distribute tasks, review work for accuracy, and provide constructive feedback to ensure unit efficiency.

• Ability to monitor entry/exit points and inspect facilities for unauthorized activity, hazards, or safety breaches.

• Ability to act decisively during emergencies by performing CPR, rendering first aid, or administering Narcan when required.

• Ability to review and maintain surveillance and body camera footage, ensuring all daily logs and incident reports are meticulously documented.

Minimum Qualifications:

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.

• Three (3) years of experience working with security and safety issues, including reporting unauthorized activity or emergencies.

Substitutions:

• Additional appropriate education may be substituted for the minimum experience requirement.

Preferred Qualifications:

• Proven experience in security operations with a background in a leadership or "Lead" capacity.

• Willingness to perform auxiliary duties such as business transport or assisting at shipping docks/other branch locations as needed.

Don't let a "checklist" hold you back! Research shows that women and other underrepresented and historically marginalized groups often self-select out if they don't meet every qualification. If you're reading this and feel a true passion for making an impact, we wholeheartedly encourage you to apply, as an equal combination of education and experience will be considered for all applicants. Your excitement for this work matters just as much as your resume.

Work Environment & Location

The Denver Public Library's branches are the arms to the community—each a unique reflection of the dynamic, diverse communities we serve. At DPL, we pride ourselves on showing up and providing support whenever there is a need. While you may be hired for a specific location, please know that we are hiring with the expectation that at any time, you may be required to work at any one of our branches based on operational needs. This allows our staff to experience the full breadth of Denver's communities and ensures we consistently deliver the highest level of service across our branches.

DPL employees may be redeployed to work in other locations or capacities to support core functions of the library system during branch closures or other emergencies. 

Application & Additional Info 

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. Qualified applicants are encouraged to apply immediately. Job postings will close at 12AM on the posted ending date. If interested in this opportunity, please apply as soon as possible.

Offer of employment contingent upon successful completion of criminal history and employment verification  

All Denver Public Library employees must apply through their internal profile.

Ready to learn more and see how you can contribute? Visit us at denverlibrary.org and connect with our community on Facebook, Twitter, Instagram, YouTube, and LinkedIn.

About Everything Else

Job Profile

LN3512 Security Officer Lead

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Library Hiring Range

$23.89 - $29.86

Target Pay

Agency

Denver Public Library

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [email protected] with three business days’ notice.

For information about right to work, click here for English or here for Spanish.