If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

In the Q-Commerce/Groceries team, we believe that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. An Account Manager - Groceries, you will be a key role in developing the groceries business.

THE JOURNEY

Onboard new partners on our platform by providing them all the necessary tools and information to start working

Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics

Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties

Get feedback from our partners and translate it into product, marketing and operations improvement

Own partner’s assortment → category management

Be responsible of closing groceries deals along with the sales team leader

Prepare reports and dashboards to present to groceries partners and use as source of operational improvements

 

WHAT YOU WILL BRING TO THE RIDE

At least 2 years of experience in high-performance Account Management or Business Consultancy in FMCG or Retail

Strong analytical, organizational, and planning skills 

Ability to work both independently, to take responsibility for actions and to collaborate as part of a team goals is required

Computer literate, knowledge of Google Docs and MS Office, Excel

Excellent Local Language and English skills

Capability for problem solving and quick decision making

Strong Commercial and negotiation skills

Good communication, strong relationship building and presentation skills

Project management skills, highly organized and detail-oriented

Problem solver, data-driven with an analytical approach

Responsiveness, adaptation, and flexibility

An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

 

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!