Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

The Talent Acquisition Specialist is responsible for high-volume recruiting and onboarding support for Cinemark theatres across a designated region. This role requires hands-on facilitation of virtual onboarding sessions, management of the Cinemark chatbot, and partnership with theatre hiring managers to ensure a seamless candidate experience from application to first day on the job.

Responsibilities:

• Responsible for recruiting high volumes of hourly employees across a wide region of Cinemark theatres. 
• Handle all aspects of the recruiting process, including job postings, candidate movement, and reporting.  
• Hold regular calls with hiring managers at supported theatres to review staffing needs, candidate progress, and resolve issues. 
• Maintain compliance documentation and accurate records for all hires. 
• Provide excellent customer service to candidates and theatre teams, ensuring a positive experience throughout the hiring and onboarding process. 
• Manage multiple priorities in a fast-paced environment, demonstrating strong organizational skills and attention to detail. 
• Manage and monitor Cinemark’s chatbot, ensuring candidates receive timely and accurate information throughout the application process.  
• Conduct virtual onboarding shifts for new hires to ensure all onboarding paperwork and training are completed. 
• Support additional tasks typical of high-volume recruiting, such as process improvement initiatives and assisting with special projects as needed. 

Requirements:

• 1-3 years of customer service experience. 
• Thrive in a fast-paced environment with a can-do attitude; ability to multitask, attention to detail, self-motivation, and strong communication skills to drive hiring manager and candidate experience. 
• Strong organizational skills and ability to manage multiple priorities in a fast-paced setting. 
• Excellent communication and relationship-building skills, with the ability to partner effectively with hiring managers. 
• Detail-oriented, with a commitment to compliance and process accuracy. 
• Comfortable conducting virtual onboarding and supporting remote teams. 
• Customer service mindset and dedication to providing a positive candidate experience. 
• Experience hiring for high volume or theatre operations; customer-facing environments is preferred. 
• Familiarity with applicant tracking systems; Workday experience is a plus but not required. 

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Cinemark is an Equal Opportunity Employer