• Identify and underwrite profitable accounts within underwriting limits under direction and guidance from the Head of Department & Manager.
• Maintain and develop strong relationships with agents, brokers and client.
• Manage assigned accounts, ensuring efficient document workflow in line with operational procedures.
• Engagement in Ad hoc projects assigned by HOD and Manager

Technical Underwriting

• Exercise prudent underwriting through a rigorous risk assessment process which includes consideration of loss control, claims history and all other appropriate risk management factors.
• Ensure adherence to the underwriting authority and guidelines and refer cases outside your authority to Manager.
• Ensure quotations and renewals reviews are completed within the agreed SLA.
• Provide product and underwriting training to internal staff and brokers/ agents/partners.
• Meet the budgeted loss ratio.

Portfolio Management

• Perform portfolio review and analysis on a periodic basis on the Auto business.
• Support the Head of Auto in the monthly/ quarterly P&L budget/ forecast.
• Support the Head of Auto in collecting, compiling and analyzing relevant data (Both internal and external) for customer segmentation, customer analysis and market trends.

Business Development and Retention

• Engage with internal stakeholders for technical or marketing support for business development initiatives
• Develop & maintain strong relationships with agents, brokers, partners and clients.

Business Operations and System

• Adhere to internal SLA’s to ensure operational efficiency
• Monitor the TAT of the processing team on policy issuance including fleet vehicle inclusion/ deletion/ endorsement and ensure that documents are issued within SLA
• Assist with the system enhancement requirement gathering and conduct user acceptance testing

Audit & Compliance

• Ensure adherence to the audit requirements
• Ensure adherence to the regulatory, risk and compliance requirement
• Complete the assigned training

What you’ll need to succeed

• Degree in Business, statistics or mathematics.
• General Insurance Certified (BCP, PGI, CommGI).
• Strong Insurance knowledge including underwriting concepts and local business practices.
• Proficient in the use of MS Office applications.
• Relevant experience in the portfolio management & analytics field is preferred.
• Skills with SQL, Power BI and Tableau are additional advantage.
• Effective communication (oral and written) and influencing skills and proven ability to collaborate and work across multiple areas of the organization.
• Negotiation skills and the ability to influence others.
• Ability to build strong relationships with channel partners and internal colleagues.
• Analytical and quantitative skills.
• Ability to work as a team player.
• Positive attitude and ability to manage challenges.

#LI-RO1

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%):

Relocation Provided:

AIG Asia Pacific Insurance Pte. Ltd.