Operator - SOC

Posted:
8/4/2024, 5:00:00 PM

Location(s):
Telangana, India ⋅ Hyderabad, Telangana, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ IT & Security

Workplace Type:
Remote

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Role: Security Operations Centre Operator
Reports to: Team Leader/ Site Supervisor

Location: Hyderabad:

Working as part of a dedicated team you will be overseeing a range of systems including: CCTV, Access control, remote monitoring and alarm systems. You will monitor offices across APAC Region, assess security threats, respond to incidents and other day to day corporate security duties, not CCTV related, may be required to provide assistance to security of the building and its personnel.
Applicants should meet the following criteria: 

  • Fully comprehensive 5-year work/unemployment/education history
  • Must have demonstrable experience working in a similar role in high-profile / high-footfall environments
  • Have a high level of self-presentation Be punctual and reliable Be able to work independently as well as part of a team 
  • Excellent interpersonal skills
  • The ability to work proactively and use intuition 
  • Have a keen attention to detail 
  • Strong communication Skills 
  • Strong literacy and numeracy skills
  • Adaptable and responsive 
  • Ability to remain patient and calm under pressure 
  • Ability to remain alert and aware of surroundings 
  • Previous security control room experience 
  • Experience operating CCTV and access control systems.

Responsibilities:

  • Remote monitoring of multiple international offices. Ensuring the safety & security of the people, business, and assets at all times.
  • Operation of Access Control and CCTV systems.
  • Establish and maintain timely and effective communication between all management levels during incidents, accident, and emergency situations.
  • Provide a professional, efficient, and approachable security service whilst maintaining a high level of customer service to clients, staff, and visitors at all times.
  • Routine internal and external patrols.
  • Undertake any other reasonable duties as required to meet the needs of the business.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected].