Skills & Experience

• Provide specific assistance and processing WFA Processes, New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.

• Create new records, update, and maintain employee profiles and data in the respective HR systems of record.

• Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.

• Audits of data entry accuracy done by HRSSC team members

• Well versed with data protection principles, knows how to process confidential and sensitive employee information.

• Attention to detail – be able to accurately process transaction.

• Good understanding of Workday and HR ServiceNow is preferred.

• Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners.

• Participate in regional and global projects to support COEs and regional HR initiatives.

What we look for

• 2 - 5 years of work experience in HR Shared Services.

• Good at multi-tasking and time management to manage the workload efficiently.

• Experience working in a global or multinational company with strong stakeholder management skills.

• Flexible in shifts to support EMEA / AMER regions.

• Self-motivated and a quick learner, be able to deliver under challenging and dynamic environment to meet changing demands of customers.