Posted:
3/18/2025, 5:00:00 PM
Location(s):
Woonsocket, Rhode Island, United States ⋅ Rhode Island, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Product
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
If you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Manager on the Product Development Team within Pharmacy Health Services!
As a clinical product development manager, you will support a strategic multi-year roadmap focused on delivering integrated enterprise value, transforming the role of pharmacy, and innovating engagement and care delivery solutions to create meaningful and personalized experiences for patients.
In this role, you will develop, design, test, and scale a suite of Retail Pharmacy health services aimed at improving health outcomes, reducing medical costs, and improving patients’ engagement and experience. You will use your clinical expertise to shape the program and intervention design, train field pharmacy colleagues, collaborate with cross-enterprise stakeholders to launch the program and manage performance to ensure its success and clinical quality.
Primary Job Duties & Responsibilities:
Clinical product development (estimated 30% of time)
Partner cross-functionally to design product workflows that deliver improved health outcomes and scalable pharmacy health services solutions
Define and operationalize clinical logic and product features that balance clinical and regulatory requirements, interoperability standards, business operational considerations, and evidence-based medicine
Document clinical program requirements and target patient outcomes; collaborate with cross-functional partners, technology, and analytics teams to ensure appropriate documentation of outcomes
Align product solutions with medical cost savings and comprehensive quality measures (e.g., CMS) to ensure clinical excellence and adherence to industry best practices; partner with analytics team on measurement plan
Implementation of new clinical programs (estimated 40% of time)
Create clinical content for pharmacy colleague-delivered patient interventions
Receive required approvals from legal, medical affairs, clinical, and patient safety teams
Ensure compliance with federal and state guidelines
Ensure alignment with clinical standards and operational best practices
Partner across departments and business units in the enterprise to support execution of project plans
Communicate plans, risks, and opportunities from working team up to executive leadership
Field support and communication strategy (estimated 20% of time)
Create field facing training and communication materials for successful program launch
Provide ongoing training, change management, and support for field pharmacy colleagues to ensure they are equipped to engage patients and deliver high-quality, locally-tailored interventions
Maintain ongoing field communication strategy, including answering questions and alerting leaders to program updates
Collect feedback from patients and pharmacy colleagues to iterate the program roadmap and overcome barriers
Ad-Hoc analytics and insights (estimated 10% of time)
Translate program performance and clinical data insights into clear, strategic narratives for internal and external leaders and stakeholders
Support analysis for deep dive/follow up questions related to performance of programs and progression towards shared goals
Support creation of materials for cross-enterprise stakeholders and leadership
Required Qualifications
5+ years of relevant clinical experience within pharmacy
5+ years of demonstrated successful leadership experience in a highly complex environment
Experience developing, implementing, and executing pharmacy programs
Experience leading under pressure, adapting to changing dynamics in real time, and finding solutions that satisfy multiple ‘customers’ of the business
Excellent verbal and written communication skills, very strong interpersonal and presentation skills.
Ability, and willingness, to travel occasionally up to 20% of time, based on needs of the business.
Preferred Qualifications
PharmD and/or Registered Pharmacist
Experience working within a value-based care model
Experience working with payers and/or PBMs
Experience understanding and breaking down highly complex situations to deliver impactful solutions.
Experience collaborating effectively across different business functions, different perspectives, and different styles of leadership.
Education
Bachelor's degree or equivalent experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/18/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Website: https://cvshealth.com/
Headquarter Location: Woonsocket, Rhode Island, United States
Employee Count: 10001+
Year Founded: 1963
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Health Care ⋅ Medical ⋅ Pharmaceutical ⋅ Retail ⋅ Sales