Position Summary 

We're looking for a curious, data-driven Business Analyst to join our manufacturing operations team. In this role, you'll partner with Operations, Supply Chain, Finance, and cross-functional teams to understand business needs, uncover improvement opportunities, and deliver insights that drive smarter decision-making across our production environment. 

You'll also play an important role in post- ERP project change management — helping ensure that new systems, processes, and tools are successfully adopted and sustained across the organization. 

What You'll Do 

Analysis & Reporting: 

• Partner with cross-functional teams to understand manufacturing challenges and identify opportunities for improvement. 

• Analyze operational and supply chain metrics to uncover trends, gaps, and actionable insights. 

• Design, build, and maintain dashboards and reports using tools like Power BI to support plant and leadership decision-making 

• Translate business requirements into clear reporting and data solutions that align with operational goals 

• Support the development and standardization of reporting. 

• Contribute to process improvement initiatives by providing data-backed recommendations. 

• Deliver ad hoc reporting and analysis to support evolving manufacturing and supply chain priorities 

Requirements & Solutions: 

• Assist in gathering and documenting business requirements from production leads, and supply chain stakeholders 

• Support the creation of process maps, workflow diagrams, and functional specifications for manufacturing processes 

• Participate in user acceptance testing (UAT) for ERP,  and other manufacturing systems. 

Change Management – Adoption & Sustainment: 

• Support post-project change management activities to drive user adoption of new manufacturing systems (e.g., ERP, WMS) and standard operating procedures 

• Develop training materials, work instructions, and quick-reference guides tailored to shop floor and office personnel 

• Monitor adoption metrics and gather feedback from operators, supervisors, and planners to identify resistance or knowledge gaps 

• Participate in post-implementation reviews to assess impact on production operations 

• Support sustainment plans to ensure long-term stability during production transitions and system upgrades 

What You Bring 

• Strong analytical mindset with the ability to turn data into clear, actionable insights 

• Excellent communication skills and the ability to work with both technical and non-technical stakeholders across functions 

• High attention to detail and a proactive, solution-oriented approach 

• Ability to work independently while also contributing to a collaborative team environment 

• Comfort working in both office and plant/shop floor settings 

• Eagerness to learn and grow in a fast-paced manufacturing environment 

Qualifications 

Required: 

• Bachelor’s degree in business administration, Industrial Engineering, Supply Chain Management, Information Systems, or a related field 

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) 

• Basic understanding of data visualization or reporting tools (e.g., Power BI, Tableau) 

Preferred: 

• Familiarity with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) 

• Exposure to WMS (Warehouse Management Systems) or MES (Manufacturing Execution Systems) 

• Experience or coursework in change management principles.