At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Job Description

The Financial Crime Team is responsible for the operational oversight and management of the Investor Services Financial Crime prevention activities in particular Anti-Money Laundering, Counter Terrorist Financing and Financial Sanctions compliance (AML-CTF and FS).

As a Financial Crime Subject Matter Expert, the Investor Services Financial Crime Team Manager will provide support and assistance to the team Director in the management of the team, the oversight of adherence to HedgeServ Financial Crime policies and procedures and the promotion of best practice and operational efficiencies within the Investor Services department.

Key Accountabilities of the Role

The below list is not finite and may be added to. The combination of tasks required to be executed will vary depending on both client structure and client requirements.

• Final review of Customer Due Diligence (CDD) documentation and information relating to investors and their beneficial owners.
• Reviewing and assisting Investor Services personnel in complex and non-standard cases.
• Completing ongoing transaction monitoring of PEPs and other High Risk investors.
• Managing the Ongoing Monitoring and Suspicion Reporting process, and, where appropriate, assisting in the preparation and submission of reports to the MLRO and Senior Management.
• Overseeing the Sanctions, PEP and Adverse Media screening processes.
• Overseeing the CDD review and remediation of CDD for investors in transitioned Funds.
• Managing the process of file reviews and ongoing refreshing of CDD documentation and information by the Investor Services department.  
• Managing the periodic testing of third party relationships.
• Assisting in the ongoing review and development of the Investor Services Financial Crime policies, procedures and processes to ensure that they are effective and efficient.
• Assisting in the delivery of relevant components of the AML-CTF and FS Training Program and other relevant training initiatives.
• Assisting in the promotion of a strong and robust Financial Crime compliance culture.
• Providing support to the team Director and other team members as required.
• Liaising with the Internal Audit and Compliance departments with regard to AML-CTF and FS and department audits.
• Actively participate in projects and on-going initiatives to enhance and refine Financial Crime policies and procedures, systems and controls.

Pre-requisite knowledge, skills and experience

Technical knowledge

• University degree and/ or professional/ post graduate qualification required.
• Minimum of 5 years’ experience within a compliance/ Financial Crime role within the financial services industry, preferably within fund administration or management.
• Strong background in AML-CTF legislation and FS compliance in Ireland.  Experience in other jurisdictions in particular the Cayman Islands and United States would be advantageous.
• Familiar with a broad spectrum of investor types and complex legal structures.

The successful candidate should:

• Have the ability to communicate effectively both verbally and in writing
• Be a critical thinker with strong problem solving skills.
• Have strong investigative skills
• Be flexible and proactive
• Have excellent attention to detail and accuracy
• Have the ability to work well within a team and with stakeholders
• Have the ability to show initiative and react quickly to changes in priorities

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• 🏥 LuxMed Premium Package for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care)

• 🛡️Life insurance and travel insurance, so you can feel safe in any situation

• 🎁 MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or a Multisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland)

• 💬 Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you!

• 🏠 Remote, hybrid or office-based work options

• 🎓 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB

• 🧠 Technical workshops and soft skills training – we’ll provide on-the-job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals

• 🎉 Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you

• 💻 Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us