Job Summary:

Company: Live Nation

Department: UK Finance

Location: Farringdon, London

Reports to: Financial Controller

Working Hours: Full time

Contract Type: Permanent

Direct Reports: 2

Role Description

An opportunity has arisen for a highly motivated individual to take the position of Payroll Manager at Live Nation. The role will be responsible for overseeing the processing of all Live Nation UK payrolls across the Live Nation Concerts group, covering approximately 1,100 salaried and 2,000 hourly paid employees. The Payroll Manager will be required to advise the business on all aspects of the payroll, work closely with our outsourced payroll provider and cross functional departments including HR / Benefits / Tax / Finance, manage the team, take on ad hoc projects and improve processes and procedures.

Experience of dealing with HMRC and its legal processes is essential, and experience of working with an outsourced payroll managed service provider and Zellis Resource Link / Workday HR are also desired.

The right candidate will be a technically proficient Payroll Manager who has a proven experience in payroll management with exposure to managing and processing multiple payrolls on a monthly cycle. As the face of payroll, you will be confident, communicative and display clear initiative when dealing with senior managers to resolve issues and challenge process.

What it’s like to work in the Team

Our team builds strong and trustworthy relationships at all levels across multiple departments.  We are diverse and inclusive, ensuring everyone’s opinion is heard on the road to succeeding in our shared goals.  Support is always on hand through the expert knowledge of our colleagues or our sense of togetherness as a team, allowing us to draw on all resources to achieve our targets or deadlines.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

Required:

• Pro-active self-starter that demonstrates initiative, drive and commitment
• Experience working with multiple payroll companies simultaneously. Currently there are 15 PAYE References incorporating 49 individual paygroups
• Exceptional time management and team leadership capabilities
• Excellent technical payroll knowledge
• Strong systems skills with a good working knowledge of Excel
• Great accuracy and attention to detail
• Strong customer service skills
• Current knowledge of HMRC legislation and statutory requirements, and ability to share this with different audiences within the business
• Able to plan and deliver payroll requirements each tax year, such as National Minimum Wage increases, festival and venues casual staff, annual salary reviews/bonuses, tax year end and P11d processing
• Thorough experience-based knowledge of payroll processing including PAYE, RTI, auto-enrolment of pensions, statutory payments and will be adept at using industry specific payroll software packages

Desirable:

• Experience working with Zellis Resource Link and Workday HR
• Experience working with a third party benefits provider
• Experience working with a case management system e.g. Zendesk
• CIPP qualification or diploma in payroll management
• Previous management experience in a payroll bureau

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• The ability to effectively solve problems and instil change to prevent future reoccurrences
• To be flexible in working times to accommodate timetable for payroll cycle
• Eager to continually learn to keep pace with changes in payroll legislation and best practice
• Analytical with great problem-solving skills

What the role includes

• Overall responsibility for ensuring employees are paid accurately and on time in line with agreed deadlines
• Manage and mentor two direct reports to prioritise workload and maximise productivity
• First point of contact for all management queries around payroll
• Checking pre-commit payroll reports before signing-off with 9 separate finance controllers
• Manage and maintain a close working relationship with our payroll provider (Zellis) and be able to challenge where necessary
• Attend monthly operational and Tracking Log calls with Zellis – to provide regular updates to the UK HR and benefits team where applicable
• Working with key stakeholders in HR, Benefits, Finance, Tax and Zellis to plan and implement changes in line with the strategic direction of the business
• Actively identify and recommend process changes to increase productivity of the payroll function
• Ensuring all relevant payroll data is recorded in line with current HMRC legislation i.e. BACS/CHAPS payments made outside payroll, sickness, maternity/paternity and changes to National Minimum Wage/National Living Wage
• Manage payroll year-end, P60 dispatch and delivery. Effectively resolve all management queries and where necessary employee pay queries with support from our outsourced payroll provider
• Quarterly audit reviews of payroll user access and document to ensure compliance for internal audit controls
• Implementation of any new company acquisitions that require adding to the UK payroll, from initial requirement gathering to final build testing, and finally training the new users
• Liaising with third parties such as our pension and benefit providers to ensure accurate system alignment, and maintaining this in quarterly reviews
• Ad-hoc project work, often at short notice
• Payroll calendar management around Christmas holidays and continual review of key dates, annual events and processing deadlines

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Wednesday 8th January 2025. We reserve the right to close applications at anytime so encourage early application where possible.

We enjoy an extended Christmas break so will review applications in the new year. Thank you for your patience.

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